Multifaceted Administrative and Customer Relations Specialist

Company Overview
We are a dynamic and rapidly growing cleaning company in search of a highly motivated and versatile individual to join our team. We specialize in providing cutting-edge solutions for our clients, and we value a proactive, adaptable approach to customer service and lead generation.
Job Description
We are seeking an enthusiastic and detail-oriented individual to undertake a multifaceted role encompassing cold calling, lead generation, appointment setting, customer service, administrative support, email management, and social media management. This role requires exceptional communication skills, a knack for building relationships, and the ability to thrive in a fast-paced environment.
Responsibilities:
Skip tracing and lead generation activities to help the sales team expand our client base.
Schedule and manage appointments to ensure a seamless customer experience.
Provide exceptional customer service, addressing inquiries and concerns with professionalism and empathy.
Assist in various administrative tasks, including data entry, filing, and maintaining records.
Manage email correspondence promptly and professionally, ensuring timely responses and efficient organization of communications.
Handle social media accounts, engaging with our online community, and curating content to bolster our brand presence.
Requirements:
Proven experience in appointment setting in a similar industry.
Exceptional customer service skills with a keen ability to build rapport and resolve issues effectively.
Strong organizational and administrative abilities, with a focus on detail and accuracy.
Proficiency in email management tools and social media platforms for effective communication and outreach.
Excellent verbal and written communication skills.
Ability to thrive in a dynamic, team-oriented environment, and willingness to adapt to changing priorities.
Benefits:
Competitive salary and performance-based incentives.
Opportunities for professional growth and development.
A supportive and collaborative work environment that values creativity and innovation.
-Work remotely in the comfort of your own home
How to Apply:
If you are ready to take on this diverse and exciting role, please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for our team. We look forward to reviewing your application and getting to know you better.
Note: Only shortlisted candidates will be contacted for further evaluation.