Multifunctional Employee for eCommerce Dropshipping Company

Dear Applicant,
We are an eCommerce dropshipping company with multiple stores across different countries. As a growing enterprise, we are seeking dedicated and motivated team members for long-term collaboration. We offer ample opportunities for growth to those who consistently contribute positively to our company. We are seeking candidates who can represent our company with excellent customer service and dedication.
Job Description:
As a Multifunctional Employee, you will undertake four key responsibilities within our company:
Customer Service: (Approximately 1.5 hours per day)
Handling customer complaints.
Reporting on refunds/complaints.
Responding to customer emails regarding refunds, tracking numbers, and FAQs.
Contributing to our documentation and improving our support processes.
Responding to all customer inquiries within a reasonable timeframe of 24 hours.
Demonstrating a high level of professionalism at all times.
Product Listing: (Approximately 3 hours per day)
Preparing products for advertising on our social media platforms.
Communicating with team members involved in the same process.
Ensuring there are no delays in the process.
Updating the Google Sheet with all products as per given instructions.

Facebook Ads Creation: (Approximately 3 hours per day)
Creating ads in the Facebook Business Manager using provided lists and creative materials.
Data Entry: (Maximum 2 hours per day)
Daily entry of sales and cost data into multiple spreadsheets.
Requirements:
Fluent in English, both written and verbal.
Minimum of 2 years of experience in customer support.
Familiarity with Shopify, Gorgias, Slack, and DeepL.
Proficiency in platforms like Trello.
Availability for weekly team meetings.
Organizational skills, motivation, and willingness to learn and grow.
Availability of 8 hours per day, seven days a week, after an initial two-week trial period.
Offer:
Video training.
Clear procedures to follow.
Access to executives for support and guidance.
Salary:
Starting salary of $2.5/$3 per hour.
With a workweek of 56 hours (8 hours per day, 7 days per week), the weekly salary will be $168.
Additional Information:
All communication will be conducted via our professional Discord server.
The work schedule includes a maximum of 8 hours per day, with flexibility to schedule tasks as needed.
Possibility of bonuses and salary increases based on demonstrated growth and potential.
If you believe you are suitable for this position and can contribute to our company, please respond to this vacancy by sharing your relevant experience and motivation.
We look forward to receiving your application.
Best regards,
Ilias & Zakaria
CEO, Geneve Vogue