Network Administrator and Tech Support

This is a challenging job as our blend of Network engineers must have good skills.

Network support engineers focus on user needs and system requirements to design, set up, and maintain a business’s computer networks. Whether it’s done in-house or for clients, engineers will gather data on systems, routers, and other hardware to build and manage fully operational networks.

When working as a Network Support Engineer, you must usually have a bachelor’s degree in computer science, information technology, engineering, or another computer-related field. As a student in these courses, you will complete valuable modules on wireless communication, database fundamentals, and routing concepts – all of which will be used daily in a Network Support Engineering role.

An MBA in a relevant field is not necessary to gain a role as a Network Support Engineer. If you want to further your education, however, it is recommended.

When it comes to skills, you will need to have a mix of the following:

Communication skills – to work with the correct teams to resolve problems, you will need strong communication skills.

Problem-solving skills – a lot of the role revolves around diagnosing and solving problems, so this is an essential skill for those looking for a career in Network Support.

Computer and networking skills – you’ll need to know everything about the systems you’re using, which is why computer and networking skills are so critical.
What Are The Roles And Responsibilities Of A Network Support Engineer?
The roles and responsibilities of a Network Support Engineer include, but are not limited to:

Providing primary backup for networks, should they fail
Ensuring the effective administration of a new business network
Performing troubleshooting on all programs when required
Preparing post-mortem reports and performing trend analysis when there are system failures
Developing proposals and helping to finalize opportunities that reduce expenses
Developing and maintaining all of the comprehensive paperwork associated with the implemented network
Assisting other departments when it comes to localized issues
Coordinating with various departments to help build a Linux network design that runs smoothly
Managing all of the technical network resources for both projects and the business as a whole
Assisting and providing consultancy services to clients (should it be required)
Supervising and ensuring there is an optimal level of technical backup at all times
Administering and ensuring project completion