Are you passionate about health and nutrition? Are you ready to be part of a fast-growing nutraceuticals company that values integrity, authenticity, and the power of real ingredients? Join Tennant Products as a Nutrition Customer Success Specialist and make a meaningful impact on people’s health and well-being!
About Tennant Products:
At Tennant Products, our mission is to revolutionize the industry by providing products that genuinely optimize health, unlike the majority of unnatural alternatives flooding the market. Our company motto is “It’s your body. It’s your life. Ingredients matter.” We are committed to delivering the best ingredients, accurate information, and the best solutions to help people lead healthier lives.
Responsibilities:
1. Customer Outreach
– Engage customers through various channels, including email, SMS, and more.
Provide valuable product and nutritional information to address customer inquiries.
Take the initiative to initiate phone conversations, building strong connections.
2. Customer Support
– Create an exceptional customer experience as the first point of contact.
– Resolve product and order issues with a solution-oriented mindset.
– Effectively handle customer emails and calls, answering product and nutritional questions.
– Build rapport and manage customer expectations through positive and empathetic communication.
Our Values:
– Integrity & Authenticity: We value doing the right things right and being realistic. We embrace our uniqueness as individuals.
– Honesty & Transparency: We believe in providing answers based on what we know and remaining open to continuous learning.
– Empowerment & Respect for People’s Choices: We respect people’s autonomy to choose their quality of life and how they manage it.
– Quality: We are committed to using the best ingredients available and providing accurate information to meet people’s needs effectively.
– Continuous Learning: We stay updated with scientific advancements and are open to change to better serve our customers.
Preferred Skills/Qualities:
– Be a confident self-advocate who can speak up and take charge.
– Exhibit outstanding written and verbal communication skills.
– Demonstrate a solid understanding and genuine interest in nutrition.
– Collaborate effectively with teammates, fostering efficient communication.
– Possess excellent time management skills and self-motivation.
– Embrace a positive mindset that inspires both colleagues and customers.
– Display exceptional empathy and communication skills to connect with customers.
– Experience with Google Workspace (Drive, Sheets, Docs), Shopify, and JustCall is a plus.
Why Join Tennant Products:
– At Tennant Products, we are changing the game in the nutraceuticals industry. By being part of our team, you will make a difference in people’s lives while upholding our values of integrity, authenticity, empowerment, and continuous learning.
Ready to Apply?
Embark on an exciting career as a Nutrition Customer Success Specialist with Tennant Products. Apply now using this link: /varegistration. We look forward to reviewing your application and welcoming you to our team!
APPLY FOR THIS JOB:
Company: RMG – WW
Name: Steven Sprague
Email: