Home » Data Entry » Office & Admin (Virtual Assistant), English, Customer Service & Admin Support

Office & Admin (Virtual Assistant), English, Customer Service & Admin Support

Date Posted —

Type of Work:
Part Time
Salary:
$6.00 AUD per hour
Hours per Week:
0

Job Description

Job Overview: Our goal is to help Australians during the most exciting time of their life – buying their first home and also assisting existing homeowners pay off their home loans faster.

We are a small, driven marketing company, our clients are:
• Mortgage Brokers who assist first home buyers buy a home and existing homeowners refinance; and
• Financial Advisors who assist clients with setting up superannuation, minimising tax, maximising investments. We achieve this by generating qualified leads and setting appointments for the client. Our client then speaks to the qualified lead to close the sale. We target the Australian market.

We are looking for a motivated, punctual applicant who enjoys talking to people. You will be calling leads who have requested information about either buying a first home or refinancing an existing loan. We are not cold calling, the lead will expect a call. You will qualify the lead by asking a few questions and booking the appointment for our clients. In time you will also be responsible for responding to the Facebook messages.

Requirements
• MUST have a computer, reliable internet connection and a mobile phone.
• MUST have 2 years appointment setting or sales experience
• Proven experience as an Appointment Setter or Sales Representative, or similar.
• Top-notch verbal, written and interpersonal skills along with excellent phone etiquette
• Outstanding listening skills and attention to detail.
• Be available to work 7 days a week/3 hours a day [this may increase in time]
• Professional and courteous disposition.
• Persuasive and results oriented.
• Available to work evenings and weekends.

Responsibilities
• Calling prospective clients using a list of phone numbers we provide.
• Accepting calls from prospective clients as they arise.
• Fielding basic questions and concerns about the products and services we offer.
• Scheduling a consultation between the prospective client and the Sales Representative.
• Keeping a detailed log of calls, update CRM.
• Attempting to contact prospective clients who you have been unable to contact.
• Informing the Manager of recurrent product-related complaints that warrant addressing.

Benefits
• Work from home
• Part of a team with a fun & fast paced environment
• Coaching & training support provided where needed
• We take care of on-boarding and training to help you fully understand your role
• One-on one-support

Hours/salary
• Immediate start
• Hours: 20 hours/week, approx. 3 hrs/day over 7 days (with hours increasing over time to max 40 hours/wk)
• Pay: $6 AUD per hour

APPLY FOR THIS JOB:

Company: Sonic VA
Name: Goran Padezanin
Email:

Skills