Office Administrator

Join the Cooper Roofing Team!

Cooper Roofing is a residential and commercial roofing contractor looking for individuals with the drive to
maximize their earning potential. We are looking to hire a full-time, permanent Office Administrator to help
run our office. Our focus is to provide our staff with a challenging yet rewarding work experience, all
while maintaining a fun atmosphere.

We are growing and looking for an A-player administrator who can answer “YES!” to the following
questions:

Do you exceed people’s expectations on a regular basis?
Are you professional and results-driven, yet lighthearted and fun?
Do you play to win?

The Office Administrator position is a critical role. The purpose is to ensure our clients receive exceptional service and our back end is organized and running efficiently. Experience with similar office administrator roles is required.

Duties (included but are not limited to):
– Answering phones, following up, and managing email inbox
– Creating and updating leads in CRM
– Appointment setting
– Invoicing
– Creating financial summaries and reports
– Registering warranties
– Create a positive working environment for co-workers
– Data entry
– Researching and inputting data in a spreadsheet
– Complete tasks as requested in our CRM
– Daily updates to all required administrative tracking systems and CRM
– Offer feedback to improve current systems
– Daily use of our tech stack – MS Team, Outlook, Excel, JobNimbus, JustCall, Quickbooks Online

NON-NEGOTIABLES:
– 2+ years experience in a similar role
– Working hours are from 8:30am-5:00pm Pacific Standard Time, Monday to Friday
– A quiet environment to work in. Working from cafes is not allowed.
– A computer with two monitors or a laptop with 2nd screen
– Headset with microphone
– Mouse and keyboard
– High-speed internet connection (100mbps+)
– Excellent written and spoken English with minimal accent (C1 or higher)
– Ability to connect with others and show empathy

We are based in Vancouver, Canada.

Do we have your attention?

IF YOU DO NOT MEET THE ABOVE NON-NEGOTIABLES, YOUR APPLICATION WILL BE DELETED

Fill out the following application form: Click to view/to/iyuF1Q3q

We Make Lives Better — so let’s start with yours!

Keyword is “CoolRoofs”