Office Administrator (AI-Enabled Process Improvement) – Digital Marketing Agency

We are seeking a highly organized and detail-oriented Office Administrator to join our global digital marketing agency. In this role, you will be responsible for providing comprehensive administrative support and leveraging AI tools to improve operational processes. Your primary objective will be to streamline workflows, enhance efficiency, and optimize productivity across various departments within the agency. This is a unique opportunity to combine your administrative skills with cutting-edge technology in a dynamic and fast-paced environment.

Responsibilities:
• Utilize AI tools and technologies to identify areas of improvement and streamline operational processes within the agency.
• Assist in the implementation and integration of AI solutions to automate administrative tasks and optimize productivity.
• Collaborate with cross-functional teams to understand their workflow challenges and identify opportunities for process enhancement.
• Conduct regular process audits, identify bottlenecks, and propose innovative solutions to improve overall efficiency.
• Develop and maintain comprehensive process documentation, standard operating procedures (SOPs), and training materials for staff members.
• Assist in training employees on AI tools and technologies, ensuring effective adoption and integration into daily workflows.
• Coordinate and manage multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
• Maintain and update various databases, systems, and software platforms used by the company, ensuring accurate and up-to-date information.
• Handle general administrative tasks, including but not limited to scheduling meetings, managing calendars, monitoring and managing the main inbox, and preparing reports.

Qualifications:
• Must be able to work 9AM-5PM EST
• Bachelor’s degree in business administration, marketing, or a related field is preferred.
• Proven experience in office administration or operations management, preferably in a digital marketing agency or technology-driven environment.
• Strong understanding of digital marketing concepts, tools, and industry trends.
• Familiarity with AI technologies and their applications in improving operational processes.
• Proficiency in using AI-enabled tools and software platforms (e.g., workflow automation, data analytics, project management, etc.).
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Strong analytical and problem-solving abilities to identify process gaps and propose practical solutions.
• Exceptional attention to detail and accuracy in documentation and data management.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Proactive attitude with a continuous improvement mindset, keeping up-to-date with emerging technologies and industry best practices.

We offer a competitive salary and benefits package, along with a collaborative and innovative work environment that fosters personal and professional growth. If you are a motivated self-starter who thrives on leveraging AI tools to drive process improvement, we would love to hear from you.

To apply, please submit your resume to Click to view with subject line: “OLJ – Office Admin – Full name” and fil out this form: Click to view/r/d0UdvCRmcA