Office Manager and Marketing Coordinator

Position Overview: We are seeking a dynamic and detail-oriented Office Manager and Marketing Coordinator, with a minimum of 2 years experience, to provide crucial administrative support to our team at Candice Murray Journey.
The successful candidate will be highly organized, an effective communicator (in English), and adept at managing multiple tasks in a fast-paced environment. You will play a vital role in so many areas of our fast-growing business, which you can see detailed below. If you already have some experience in digital marketing and would like to grow and learn more in this field, we are definitely interested to talk with you. We see this role being heavily involved in our marketing activities and we are seeking someone who is keen to learn and become a digital marketing expert over time. We will invest in your learning if you are keen to go on this journey with us to become incredibly adept in this exciting area.
You’ll need to be versatile, as you’ll wear many hats in this role. Much of this role will be very interesting and different in terms of the projects you will find yourself being involved in. No two days will be the same! As we grow, expect to focus more on specialized functions (for example, digital marketing as mentioned). For now, we’re looking for a true “Jack of all trades.” There will be abundant opportunities for you to refine your skills and find your niche as we expand.
We are a team of self-starters, critical thinkers and effective workers. You will receive ample support and encouragement and will be empowered to take control of your own projects and deliverables without micro management.
We operate in a fast-paced, ever-changing environment. While we don’t expect you to know everything, we do expect great communication, team spirit and a willingness to learn and adapt. If you excel in 90% of your role, we’re happy to support you in mastering the remaining 10%.
Reporting to: Operations Manager
Responsibilities:
1. Social Media and Website Management
• Create content (from pre-approved copies provided using templates in Canva) and schedule for posting in social platforms using Click to view
• Respond to PMs and comments on Facebook, Instagram, LinkedIn and YouTube.
• Managing the company’s Facebook, Instagram, LinkedIn and YouTube accounts.
• Learn about marketing funnels, landing pages, marketing strategies on social, website etc and help execute these strategies to good effect
2. CRM Management and Email Marketing Campaigns
• Maintaining customer records
• Creating newsletters/invitations and customer journeys
• Keeping an eye on reports/metrics to gauge success of campaigns and optimize them from insights.
• Actively build our email marketing list and manage our whole email marketing strategy and execution
3. Liaising with Accountant:
• Collaborate with the accountant on tasks such as GST returns (twice monthly), annual returns, and financial reporting.
• Maintain clear communication and support the accounting process as needed.
4. Contracts Management:
• Create (from a template), maintain, and organize various contracts, including NDAs, employee contracts, and supplier agreements.
• Ensure contracts are up-to-date, compliant, and easily accessible.
5. Relationship Building:
• Foster positive relationships with team members, clients, partners, and stakeholders, representing the CEO effectively.
6. Administrative Support:
• Assist with general administrative duties such as expense reporting, invoice processing, and office supplies management.
7. Research
• Various product development ideas which could involve researching merchandise suppliers and identifying/selecting outsource talent such as designers, musicians and other creatives
• Research on competitors
• Diverse research topics to assist with developing business concepts and operations
8. Calendar Management:
• Coordinate and manage the schedule of the CEO, scheduling meetings, appointments, and travel arrangements efficiently.
• Prioritize conflicting appointments and ensure the CEO is well-prepared for engagements.
9. Communication:
• Serve as the primary point of contact for internal and external stakeholders, demonstrating professionalism and clear communication.
• Assist in drafting, editing, and proofreading correspondence, presentations, and reports.
10. Meeting Coordination:
• Arrange and organize meetings and events, mostly virtually but potentially also in-person.
• Prepare meeting agendas, necessary materials, and follow-up documentation.
11. Travel Coordination:
• Plan and manage travel logistics, including flights, accommodations, transportation, and itineraries.
• Anticipate travel-related requirements and proactively address potential issues.
12. Task Prioritization:
• Evaluate and prioritize tasks, ensuring deadlines are met and important projects receive proper attention.
13. Problem Solving:
• Identify challenges and obstacles, proposing solutions or escalating as necessary.
14. Confidentiality:
• Handle sensitive information with discretion and professionalism.
15. Office culture:
• Having some fun and feeling appreciated and inspired 🙂
Qualifications:
• Bachelor’s degree preferred.
• Minimum of 1 year of experience as an executive assistant or in a similar administrative role.
• Proficiency in Microsoft 365, Microsoft Teams, etc.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage tasks and adapt in a fast-paced environment.
• Professional demeanor and excellent interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• A self-starter mindset and can operate with minimal supervision.
• Experience in digital marketing tools / CRM like Mailchimp, Hubspot, Salesforce or Dynamics 365 would be ideal.
• Someone with digital marketing experience would be ideal. Foundational knowledge is good, but we want someone who will be willing to throw themselves into learning everything about digital marketing (Email, social, website, strategies – how to sell courses, digital and physical products etc)
Benefits:
1. A collaborative and empowering team culture.
2. Flexible work hours (subject to certain guidelines).
3. Personal and professional development opportunities.
4. A pathway for long-term career advancement, along with increased responsibilities and benefits.
5. A monthly salary of PHP 60,000 for 40 hours a week.
6. 15 days of paid leave.
7. 13th-month pay.
8. 2 hours per week allocated for non-work-related learning.
9. Quarterly bonuses tied to achieved KPIs.
Application Process: Interested candidates should submit a resume and a brief cover letter outlining their relevant experience with a subject line of: Office manager application – [Your name]. Also attach an introduction video, introducing yourself and telling me why you’d want to work with us. Just one minute or so.