On-Call Airbnb Specialist

Are you a night owl with a knack for Airbnb management? We have a thrilling opportunity for an On-Call Virtual Assistant to join our dynamic team!

Job Description:
Managing Multiple Units:
• Utilize your expertise to efficiently manage multiple Airbnb units.
• Demonstrate a strong understanding of the intricacies involved in overseeing various properties simultaneously.

Prompt Responsiveness:
• Showcase your ability to respond promptly and effectively during assigned shifts.
• Ensure that guest inquiries, questions, and concerns are addressed with efficiency and a positive demeanor.

Important Requirement:
Experience Managing Multiple Units in Airbnb:
We are specifically looking for candidates with proven experience in successfully managing multiple units within the Airbnb platform. Your ability to navigate and optimize the management of various properties will be a valuable asset to our team.

Bonus Points: Experience with Breezeway, Hostaway, Click to view, and similar platforms.

Bookkeeping Experience:
Bookkeeping experience is a valuable PLUS for candidates.
Candidates with bookkeeping experience will be given additional consideration.

Schedule: Embrace the flexibility of mornings, evenings and weekends, with on-call shifts.
Hours: Embrace a flexible schedule, exclusively available for evenings and weekends. Evenings will typically span from approximately 4 PM to 11 PM Eastern (Monday to Friday), and 8 AM to 11 PM on Saturdays and Sundays. During these hours, prompt responsiveness is required, though the workload generally consists of only 1-2 hours of actual work per day.
Rate: Start your journey with us at an enticing monthly pay rate of $500 to $700.

Additional Responsibilities:
In addition to the core role and responsibilities outlined, the ideal candidate for this position will also:

Vendor Relationship Management:
Cultivate and maintain strong relationships with contractors, including cleaners and handymen.
Negotiate favorable terms and agreements with contractors, ensuring the highest quality service for our guests.

Quality Assurance:
Conduct regular quality checks on property listings and guest interactions to ensure adherence to established standards.
Implement improvement measures based on feedback and performance evaluations.

Problem Resolution:
Act as a mediator between guests and contractors, resolving any issues or disputes promptly and effectively.
Proactively identify potential problems and implement preventive measures to enhance the overall guest experience.
Marketing and Content Creation:
Develop and execute marketing strategies to enhance property visibility and attract a broader audience.
Collaborate with the marketing team to create engaging content for local guidebooks and promotional materials.

Additional Requirements:
In addition to the listed requirements, candidates should also possess:

Proven Leadership Skills:
Demonstrate leadership qualities, especially in managing and coordinating with contractors to achieve optimal results.

Analytical Skills:
Ability to analyze data and metrics related to guest satisfaction, property performance, and market trends to make informed decisions.

Continuous Learning:
Commitment to staying updated on industry trends, best practices, and changes in Airbnb policies.

Adaptability:
Flexibility to adapt to evolving responsibilities and emerging challenges within the vacation rental management landscape.

Training and Development:
Willingness to participate in ongoing training programs to enhance skills and stay aligned with industry standards.
We believe these additional responsibilities and requirements will contribute to the success of the role and the overall satisfaction of our guests. Candidates with experience and capabilities in these areas are highly encouraged to apply.

IMPORTANT: If you are interested in this position, you much include a voice recording on why you think you are a great candidate, and EMAIL your voice recording, resume, and OLJ profile link

Thank you and we look forward to meeting you!