About Us: We are a fast-growing company specializing in credit repair services. We’re super chill. We don’t like micro managing, we most care about helping you be equipped and confident in your process. Your efficiency helps our efficiency, and we look at business as a family setting where we each want one another to succeed. We are extremely laid back and only care about results. So, as long as you get the job that needs to be done- done, we will always be on good terms. We pride ourselves on our attention to detail, understanding of consumer laws, and the ability to provide exceptional service to our clients. We are seeking a detail-oriented and highly organized Virtual Assistant to join our team and support our daily operations.
Job Description: As a Virtual Assistant, you will play a crucial role in managing our client’s credit repair processes, from analyzing credit reports to preparing dispute letters and ultimately uploading them to the credit bureaus directly. Communication is key for us because we want to ensure we are on the same page with our clients and creating a fun and exciting environment that leads to getting our clients results.
Key Responsibilities:
Secure client information and privacy.
Provide recommendations for credit report management.
Inform clients of their rights to dispute information.
Review and analyze credit reports from all three credit bureaus.
Enter results into software platforms such as Credit Repair Cloud, Dispute Fox, and Dispute Suite.
Assist in preparing dispute letters to credit bureaus and creditors.
Offer credit repair services using various software tools.
Prepare and send dispute letters using FTC Letter Stream.
Ensure excellent client communication and customer service.
Develop customized plans to improve clients’ credit scores.
Update clients on their credit repair process progress.
Maintain accurate and organized client records.
Handle incoming and outgoing communications efficiently.
Qualifications:
At least 2 years of experience in the credit disputing industry.
Proficiency in Dispute Fox, Dispute Panda, and similar platforms.
Ability to generate end-of-day reports and maintain organized notes.
A deep understanding of consumer laws and credit dispute processes.
Experience in generating FTC reports and CFPB complaints.
Strong proficiency in English, both written and verbal.
Must have a camera and microphone for Zoom interviews.
Ability to work autonomously and intuitively, especially when team members are unavailable.
Special Instruction: To ensure you’ve read our job listing thoroughly, please include the phrase “Credit Detail Wizard” in the subject or body of your application.
Hiring Process:
First Round: A quick chat on WhatsApp to discuss your experience and skills. This will also be a casual conversation to get to know you better.
Second Round: A more formal interview via Zoom, where you will need to demonstrate your communication skills and discuss your qualifications in more detail.
To Apply: Please send your resume along with a brief introduction of yourself and why you think you would be a great fit for this position. Remember to include the special phrase mentioned above to show that you pay attention to detail.
Application Deadline: 03-01-2024
Talk soon!
APPLY FOR THIS JOB:
Company: Enlighten Press
Name: John Smith
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