Online Sales

Online Sales & Customer Service Gun – The Purse Affair

Location: Melbourne, Australia

About The Purse Affair:

In the bustling heart of Melbourne, The Purse Affair reigns as a symbol of luxury handbag excellence. Our dedication to authenticity, supreme quality, and unmatched shopping experiences has crafted moments that our esteemed clientele cherish.

Role Summary:

Are you a sales powerhouse with a relentless drive? The Purse Affair is in search of a tenacious Online Sales & Customer Service Specialist with an insatiable hunger to chase down every sales lead. If you’re passionate about luxury fashion and have an unstoppable drive to convert every interaction into a sale, this role is your arena.

Key Responsibilities:

Aggressive Salesmanship: Assertively engage with customers across Live Chat, Instagram, Facebook, and Email, ensuring every potential sale is pursued with zeal.
Customer Conversion: Harness an extensive product knowledge to address inquiries, guiding customers assertively through their purchasing journey.
Relentless Follow-up: Proactively chase potential leads, ensuring no sales opportunity is left untapped.
Stellar Customer Service: Address post-purchase inquiries, ensuring every customer feels valued and satisfied.
Product Championing: Partner with the marketing team to dynamically promote products across digital channels.
Feedback Collection: Actively engage with customers post-purchase to gather feedback and insights, refining our sales approach in tandem.
Qualifications:

Proven track record as a top-performing sales individual, preferably in the luxury or fashion sector.
Proficient in digital communication platforms including Live Chat, Instagram, Facebook, and Email.
Razor-sharp communication skills with an ability to quickly establish trust and rapport.
Deep understanding and passion for luxury handbags and accessories.
Ambitious and relentless approach to sales, with a never-say-die attitude.
Hunger for exceeding sales targets and a penchant for chasing down every lead.
The Purse Affair awaits a sales maven ready to elevate our online sales to unparalleled heights. If you’ve got the fire, the skill, and the drive, we’ve got the stage set for you. Join us, chase excellence, and let’s redefine luxury shopping together. Apply now!