Operation manager

You will be working with a UK based company providing business consultancy services to hospitality businesses.
We are looking for a professional to work with the Senior team to contribute to the overall strategic plan for the business, through planning, organising · commanding · coordinating · controlling.

Job description:

• Leading staff – Managing and coordinating the work of staff and contractors
• Improving staff efficiency – Monitoring staff and contractor performance, pinpointing any inefficiencies and suggesting methods of improvement
• Managing headcount – Ensuring the business has adequate staff and skills to perform optimally – leading recruitment campaigns to hire suitable staff
• Monitoring KPIs – Ensuring targets and KPIs are in place and consistently met
• Reporting – Presenting business performance results to senior business team, such as directors and board members
• Improving processes – Monitoring and improving operational strategies, systems and processes in line with wider business objectives – making changes to improve efficiency and reduce costs.
• Creating reports + documentation – Making sure all company-wide documentation is complete and up-to-date
• Ensuring profitability – Monitoring profits and making sure the business is run in the most efficient and profitable way possible
• Strategy planning – Playing a role in the long-term planning and strategy of a business
• Managing change – Planning and implementing changes whilst ensuring minimum disruption to the function of the business

Skills:

• Leadership: Managing, coordinating and motivating teams of staff and external contractors
• Interpersonal: Building strong relationships within the business
• Communication: Written and verbal communication with staff, stakeholders and external parties at every level
• Organisation: Planning workload effectively, as well as managing and prioritizing numerous tasks and deadlines in a fast-paced environment
• Numeracy – Handling large amounts of changing numbers when dealing with budgeting, reporting and headcount requires an ability for dealing with figures
• Teamwork: Proactively and effectively liaising with other team members and departments, including managers, key stakeholders and general staff
• Sector knowledge: Possessing strong knowledge of the industry of energy or card services.

Candidates profile:

• You must have at least 5 years experiencing leading the team.
• Operation management or MBA are preferred.
• You must be resilient and a problem solver. Good at working with people at different levels.

Working hours:

• You will be working from 9:00am-5:00pm Monday to Friday UK time. 40hrs per week.
• You will have Saturday and Sunday off.

Benefits:

• You have 19 days paid holiday per year.
• Paid holiday start and health care after working us for more than 6 months.

In return, this job provides diverse and interesting tasks and long term income for you and your family and providing you stability and safety by working from home.

How to apply:

Please send your CV to Click to view. If you are shortlisted, you should hear from us within 5 working days.