Operations Administrative Specialist (Go High Level CRM Expert)

Looking for a stable career with a well-established American company? Your search ends here!

Position: Operations Administrative Specialist

Location: United States

Employer: HYPR Service

About Us:

At HYPR Service, our central mission is to excel in the field of outsourcing, committed to delivering exceptional services to clients nationwide. We achieve this by overseeing the recruitment, selection, training, and management of Remote Real Estate Professionals who cater to our clients.

Role Overview:

We are in search of a dedicated and detail-oriented Operations Administrative Specialist to join our client’s internal success team within the operations department. This position plays a crucial role in ensuring the efficient functioning of their organization by offering administrative support, managing the CRM system (Go High Level), handling projects, conducting audits, overseeing branding and presentation creation, and supporting our students’ success. The Operations Administrative Specialist should be an expert in Go High Level CRM and proficient in process mapping and SOP (Standard Operating Procedure) development.

Key Responsibilities:

CRM Management:

Act as the primary expert in Go High Level CRM, overseeing data, automations, and workflows.
Ensure data accuracy, segmentation, and campaign coordination within the CRM system.

Project Support:

Collaborate with various teams to assist in project coordination and execution.
Streamline project processes and maintain project documentation.

Audits and Quality Assurance:

Conduct regular audits to ensure data and process accuracy.
Implement quality control measures to improve operational efficiency.

Branding and Presentation Development:

Create and maintain branded materials, ensuring consistency across all documents and presentations.
Produce compelling, visually appealing slides and presentations for both internal and external use.

Internal Team Assistance:

Support internal teams with their administrative needs and requirements.
Prioritize and address team requests efficiently to ensure smooth operations.

Event Management:

Send out event reminders to internal and external stakeholders, ensuring timely communication and attendance.
Assist in coordinating event logistics as needed.

Student Success Support:

Collaborate with the student success team to provide administrative assistance, including document management and communication.

Process Mapping and SOP Development:

Develop and maintain Standard Operating Procedures (SOPs) to document and streamline internal processes.
Create process maps to visualize workflows and identify improvement opportunities.

Preferred Qualifications:

Experience in auditing and quality assurance processes.
Familiarity with event coordination.
Knowledge of graphic design and branding principles.
Certification in project management or CRM administration.

Technical Requirements:

Laptop/PC (processor must be i3 and above, at least Windows 10)
Wired Internet Connection (speed must be above 20 Mbps both DL and UL)
Backup Computer (any computer you can use immediately in case your main PC fails)
Backup Internet (any internet source/backup location you can connect to in case your main internet has an issue)
USB Noise-cancelling Headset
Webcam

To apply, Kindly submit your application promptly using the prescribed format.

(Reply Format)

Subject: Application for Operations Administrative Specialist

Body:

Hello HYPR Service Team,

I am (Your Full Name) and I’m expressing my interest in the Operations Administrative Specialist position. I’ve addressed all the questions provided below to help you evaluate my suitability for the role. I affirm the accuracy of all information shared and my sincere intent to apply for this position.

1. Are you highly skilled in using GoHighLevel CRM in terms of overseeing data, automation, and workflows.?
Answer:
2. Do you have experience in project management mainly focused on streamlining project processes and maintaining project documentation?
Answer:
3. . Do you have experience in auditing and quality assurance of data and process accuracy?
Answer:
4. Are you skilled in graphic design and branding principles?
Answer:
5. What are your salary expectations for this position?
Answer:
6. Do you possess all the necessary technical prerequisites as outlined in the job posting, including a backup computer and a backup internet connection?
Answer:

Sincerely yours,

(Your Name)

IMPORTANT: Our operating hours are from 10 AM Eastern Standard Time to 6 PM Eastern Standard Time, Monday through Friday.

Kindly submit your application only if you are seeking a FULL-TIME position.