Operations and Marketing Assistant

If you are an experienced and motivated Operations and Marketing Assistant, join a dynamic and client-focused accounting firm based in the UK! Apply now!
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1. Client Onboarding:
* Guide new clients through the onboarding process using Client Engager to ensure a smooth and efficient setup.
* Accurately input and manage client information in Xero, our accounting software, to maintain up-to-date financial records.
* Develop detailed proposals for new clients, ensuring all required information is collected and that the onboarding process is completed promptly and correctly.

2. Software/CRM Management:
* Gain a thorough understanding of our CRM and other software tools, making adjustments as needed to improve functionality and user experience.
* Ensure proper execution, and resolve any problems that arise promptly.

3. Marketing Collateral Creation:
* Develop and schedule engaging social media content that aligns with our marketing strategy.
* Use tools like Canva to create visually appealing yet simple graphics for various marketing materials.
* Help in creating and formatting newsletters and brochures to support marketing campaigns.
* Ensure all created content is consistent with our brand image and supports our overall marketing goals.

4. Operational Support:
* Keep detailed and orderly records of all relevant information to ensure easy access and retrieval when needed.
* Assist with routine administrative duties to help maintain efficient daily operations.
* Work with different departments to facilitate smooth and effective collaboration on tasks and projects.

5. Customer Relationship Management:
* Regularly update and manage our customer databases to ensure information is current and accurate.
* Respond promptly and professionally to customer questions and support requests to maintain high levels of customer satisfaction.

6. Content Management:
* Keep our website content current and engaging using CMS tools.
* Regularly review and update digital content to maintain its relevance and appeal.

7. Process Improvement:
* Evaluate current processes to identify areas for improvement and implement best practices to enhance efficiency and effectiveness.
* Create and maintain detailed SOPs to standardize operations and ensure consistency.

8. Support for CEO:
* Provide comprehensive support as per CEO requirements, including diary management and overall organization.
* Maintain a highly organized and systematic approach to ensure smooth operations.
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* Experience: Minimum of 3 years of proven experience as Operations and Marketing Support or in a similar role.
* CRM Proficiency: Skilled in using CRM systems, with a preference for experience with Client Engager or equivalent.
* Accounting Software: Familiarity with Xero or similar accounting software for managing financial records.
* Creative Skills: Capable of creating visually appealing and effective marketing content.
* Graphic Design: Familiarity with graphic design tools such as, but not limited to, Canva.
* Social Media: Understanding of social media channels and experience in creating engaging content.
* Marketing Knowledge: Fundamental knowledge of marketing concepts and strategies.
* Analytical Skills: Strong analytical skills with the ability to interpret data and make data-driven decisions:
* Attention to Detail: Possesses meticulous attention to detail and excellent organizational skills.
* Communication: Strong communicator with the ability to convey information clearly and effectively.
* Software Adaptability: Quick learner who can swiftly become proficient with new software tools.
* Proactivity: Self-motivated and able to work both autonomously and collaboratively.
* Organization: Ability to prioritize tasks and manage time effectively to ensure smooth operations.
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???? IF YOU ARE WHAT WE ARE LOOKING FOR, THEN HERE’S WHAT YOU NEED TO DO:
Click to view us an application through Click to view with a link to your resume and portfolio or apply through this link: Click to view/3xrmKjt
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???? RATE AND WORK DETAILS:
* Part-Time, 20 hours per week
* Client is based in UK
* Permanent Work from Home
* Plus HMO Benefit
* No time tracking software
* Incredible company culture and supportive environment!
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???? START DATE: ASAP
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Please read and follow application instructions carefully!
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APPLY TODAY and build your career with Resource Worldwide while working long term directly for a Client!????