Operations and Project Supervisor / Officer / VA

FrenchEtVoila is hiring!

FrenchEtVoila is educational tutoring services that offers educational tutoring services in Math and French, from K to12, to both children and adults alike.

We are currently looking for an Operations and Project Supervisor / Officer / VA. The successful candidate will be comfortable in working with children in all grades and all subjects. This person has to be fluent in English. This position will be for 5-10 hours a week. It will be on Monday, to Friday from (7:00 am to 9:00 am mountain time and 4:30 pm to 6:30 pm mountain time).

Ideal candidate:

• Lead and manage a team of Virtual Assistants (VAs), prioritizing urgent tasks and conducting daily check-ins.
• Train new hires with SOPs and communicate concerns about student progress or instructor performance
• Communicate concerns about student progress or instructor performance to the Director.
• Manage schedules, handle calls, and maintain communication with students and parents.
• Convert leads to sales, assist with registrations, and ensure parents understand their child’s progress.
• Perform administrative, marketing, and reception duties, including event planning and social media monitoring.

Qualifications & Skills

• Fluent in English with exceptional communication skills.
• Fluency in French is an asset but not required.
• Skilled in managing people with strong communication and listening abilities.
• Sales and Customer Service expertise.
• Hold a Bachelor of Education degree, Business, Marketing, or a related field.
• Professional, friendly, passionate, and energetic demeanour.
• Highly organized and detail oriented.
• Proficient in essential computer programs, including Microsoft Word and Excel.

What do we Offer?

– The rate is $3-5/ hour per session
– We will guarantee you a minimum 3-4hours a week

This position will be for 5-10 hours a week. It will be on Monday, to Friday from from (7:00 am to 9:00 am mountain time and 4:30 pm to 6:30 pm mountain time).

If you are interested in this position, Please answer the questions below:

-Tell me about your work experience as it relates to this role. Why you would like to work with us?
-Do you have experience with online tutoring? If yes, how many years of experience? Please explain and also share the names of the tutoring company you have worked with in the past.
– Do you have experience as a Project Supervisor / Officer / VA? Have you managed a tutoring business before? Please explain and also share the names of the tutoring company you have worked with in the past.
-Do you speak English fluently?
-Please list any certifications related to this project

The deadline to submit your answers will be this April 18, Thursday by midnight.

THANK YOU!