Work for a well known Training and Certification Coaching Company based in the US while earning in Pounds! We are currently looking for an Operations and Relationship Management Assistant who has a strong connection and passion for the LGBTQ Community and highly Spiritual in nature. If you have knowledge in Kajabi, Content Creation, Project Management, and Operations Support, then APPLY NOW!
???? RESPONSIBILITIES:
* Assist the CEO and COO with day-to-day tasks as their Executive Assistant
* Meet with the Director of Operations to discuss project & operational priorities
* Attend meetings as required by the CEO and Director of Operations and provide project management, planning, and administrative support and upload Zoom recordings as needed
* Organize notes from team & project meetings and pull out and track the deliverables Work with the Director of Operations to maintain all of the tech tools, including troubleshooting issues, researching, and setting up new software
* Creating, maintaining, and improving SOPs
* Manage and maintain KPI dashboards, projects, affiliate programs, partnerships, podcast interviews, networking, ICF talks, booking speaking opportunities, etc.
* Provide the highest level of customer support and client care and respond to tickets within 24 business hours
* In charge of onboarding and following up with clients to ensure contracts get signed in a timely manner
* Respond to emails, Google Voice texts, Project Broadcast texts, Kajabi comments, and social media group comments (Facebook & Youtube)
* Upload Live Coaching Demo recordings to YouTube Playlist weekly
* Post birthday announcements in FB Group and celebrate on the business page with posts
* Create graphics, print, and digital certificates in Adobe Illustrator and Photoshop
* Order birthday, condolence, and milestone presents for team and clients
* In charge of uploading videos & attachments, creating new course frameworks, maintaining courses, creating cover images, adding descriptions, and sending announcements using Kajabi
* Work with Operations Manager to ensure that the client has access to the relevant programs in Kajabi and Google Drive
* Work with a Wealth advisor to communicate with clients about checks not cashed
* Assisting with programs such as scheduling calls, uploading call replays, getting transcripts, gathering information, creating checklists for clients to keep track of program progress and milestones, etc.
???? QUALIFICATIONS:
* At least 2 years of experience working as an Operations and Relationship Management Assistant or a similar role
* Proven experience in Operations Management, Project Management, Customer and Client Success, Email Management, Calendar Management, and Administrative Assistance
* Highly proficient in Asana, Kajabi, Zoom, Calendly, Vimeo, Canva, Adobe Illustrator and Photoshop
* Extremely detail-oriented, efficient, solution-focused, and organized
* Always have a Get-It-Done attitude and thrive in teams with the same attitude
* Commercially minded and strategic in approach
* Proven ability to manage tasks with competing priorities and deadlines, independently determining the order of priority and self-initiating other value- added tasks
* A passionate self-starter, with the ability to thrive in a fast paced environment
???? IF YOU ARE WHAT WE ARE LOOKING FOR, THEN HERE’S WHAT YOU NEED TO DO:
us an application through with a link to your resume and portfolio or apply through this link: /3xrmKjt
include a portfolio of your best graphics, reports, and other sample output. A screenshot of the pages/accounts of the company/CEO you have worked with would be amazing!
???? RATE AND WORK DETAILS:
* $6.48 per hour
* 40 hours per week
* Client is based in US, Pacific Standard Time
* Permanent Work from Home
* Plus HMO Benefit
???? START DATE: ASAP
Please read and follow application instructions carefully!
APPLY TODAY and build your career with Resource Worldwide while working long term directly for a Client!????
APPLY FOR THIS JOB:
Company: EPMG, INC
Name: Penelope Munslow
Email: