Operations Coordinator

ABOUT WILDBIRD

WildBird is a leading baby carrier company that offers high-quality and practical Baby Carriers and Baby Essentials, designed to enhance the overall experience of caring for your baby. Our mission is to create a strong bond between parents and their little ones by providing functional and beautifully designed products. As a direct-to-consumer (D2C) brand, we prioritize delivering exceptional products directly to our customers. We have also expanded into the wholesale market, with our carriers available online at Target and Babylist, allowing us to reach a wider audience who shares our values and commitment.

At WildBird, we are a small team that primarily works remotely. We value the diverse skill set of our team members, who continuously learn and adapt to meet the evolving needs of our business. We understand the importance of maintaining a healthy work-life balance, and we strive to provide the flexibility needed so that our team members can prioritize their families and children without missing out on the important aspects of their lives.

ABOUT THE POSITION

You are an experienced Operations Coordinator who excels in attention to detail and execution. As an integral member, you will contribute significantly to our operations team, providing support in various areas including supply chain coordination, website management, and assisting with our wholesale operations. We are seeking an individual who thrives in an organized and detail-oriented environment, possesses exceptional analytical skills, and can adeptly handle multiple responsibilities in a fast-paced setting.

Responsibilities

Supply Chain Coordination:

Assisting the Operations team on Purchase Order (PO) set up with up-to-date Supplier FOB pricing.
Assign unique product identifiers (UPCs) and maintain UPC Image folders for each PO.
Coordinate with relevant parties for SKU assignments and quantities to order, considering inventory levels and demand.

Website Management:

This person will be responsible for creating and updating product detail pages (PDP), working in conjunction with the relevant parties for all assets and copy needed.
Assist in catalog management across all sales channels, ensuring consistency and accuracy of product details.
Manage hero and banner sections during new product launches and promotional sales.
Perform basic website management tasks, such as content uploading, formatting, and troubleshooting.
??Regularly update the Google Merchant Feed.

Wholesale Coordinator:

Oversee Purchase Orders per Retailer, and allocation of wholesale inventory. Issue Cut Sheets as needed.
Collaborate with our 3PL for accurate fulfillment and delivery.
Issue invoices upon shipment.
Track and maintain historical data per Retailer.

General Operations Support:

Provide support in various operational tasks as assigned, working closely with the Director of Operations and collaborating with cross-functional teams, including marketing operations to ensure efficient and effective operations.
Assist with data entry, reporting, and analysis related to website performance, inventory management, and sales metrics under the guidance of the Director of Operations.
Proactively identify process improvements and suggest innovative solutions to enhance overall operational efficiency.

Qualifications

Experience in business administration, supply chain management, operations, e-commerce or a related field is preferred.
Strong attention to detail, organizational skills, problem-solving, and ability to manage multiple tasks simultaneously while meeting deadlines.
Ability to manage a wide range of tasks efficiently.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with website content management systems (CMS) is preferred.
Experience with Shopify Plus is preferred.
Knowledge of basic HTML/CSS and e-commerce platforms is a plus.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Self-motivated and proactive, with a strong sense of accountability and ownership; being able to work independently with an ownership mindset.
Ability to adapt quickly to changing priorities and thrive in a dynamic, fast-paced environment.

Work Hours & Benefits:

This position is full-time with a 40-hour workweek. The successful candidate must be available between the hours of 9-3pm PST and will report to the Director of Operations.

We offer competitive compensation, along with opportunities for growth, professional development and flexible work schedule. If you are a detail-oriented individual with a passion for expanding your experience in overall Operations management, we would love to hear from you.

Apply today to join our team as an Operations Coordinator!

How to Apply: >> Click to view/to/cbzdjgNF

Note: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.