Operations Manager

Job Description: Operations Manager

About Social Seed:
At SOCIAL SEED, we are a family-oriented business with a deep passion for empowering brands through the power of digital marketing. Our mission is to connect organizations with their audiences through innovative visual storytelling and strategic marketing campaigns. We believe in creativity’s power to inspire, change minds, and transform brands. We are seeking a talented Operations Manager to join our team and contribute to our vision of brand sustainability and increased ROI.

Role Overview:
As the Operations Manager at Social Seed, you will play a critical role in overseeing the daily operations of our remote team. Your responsibilities will include ensuring operational efficiency, quality control, and alignment with our company culture and goals. This position is key to maintaining the smooth functioning of our agency and fostering a positive, productive work environment.

Key Responsibilities:

Coordinate and manage team activities, ensuring effective collaboration.
Develop and optimize operational processes and SOPs.
Foster company culture and employee engagement.
Monitor performance and implement improvement strategies.
Manage resources efficiently to meet project deadlines.
Ensure high-quality standards in all deliverables.
Maintain strong client relations and communication.
Conduct training and development programs for team members.
Manage risks and implement contingency plans.
Drive innovation and support the company’s growth.

Qualifications:

Proven experience in operations management, preferably in a remote or digital marketing environment.
Strong leadership, team management, and communication skills.
Degree in Business Administration, Management, or related field.
Proficiency in digital communication tools and project management software.
Fluent in English, both written and verbal.

Technical and Language Requirements:

Reliable high-speed internet connection.
Working computer with up-to-date software.
High-quality webcam and audio equipment for virtual communication.
Familiarity with digital collaboration tools (e.g., Slack, Discord, Gsuite, ai understanding).

Additional Requirements:

Problem-solving skills and adaptability.
Independent and team-oriented work ethic.
Excellent time management and organizational skills.
Proactive in identifying and resolving issues.
Commitment to continuous learning and improvement.

Benefits:

100% Remote; Work-From-Home.
Paid Time Off and 13th Month Pay for Full-Time Employees.
Observance of the Philippine National Holiday Schedule.
Additional benefits for Full-Time Employees: Medical, Dental, Vision, Health Plan Reimbursements, Extended Vacation Time, Daycare Reimbursements, Paid Company Recreational Activities.

Working Time Zone:

Eastern Time (EST) – 12 hours ahead of PHP
Part time position – Up to 25 h / per week.
Starting hourly rate up to $7 USD per hour

Working Shift Scheduling:

[PHP Evening] US Morning: 9AM -12PM EST
[PHP Graveyard] US Afternoon: 12PM – 5PM EST
[PHP Day Shift] US Evening: 5PM – 7PM EST

How to Apply:
Please submit your resume and a cover letter explaining why you are the perfect fit for the Operations Manager role at Social Seed Agency. We are excited to welcome a new member to our family-oriented team who shares our passion for creativity and digital marketing excellence.