Operations Manager

Job Overview
We are seeking a highly skilled and experienced Operations Manager who is responsible for overseeing and coordinating the day-to-day operations of the company to ensure the efficient and effective delivery of products and services to customers. The Operations Manager will develop and implement operational strategies, policies and procedures to improve productivity, quality, and customer satisfaction while ensuring compliance with regulatory requirements.

Job Duties
Develop and implement operational strategies, policies and procedures to improve productivity, quality, and customer satisfaction.
Manage and lead the operations team, including hiring, training, and performance management.
Ensure compliance with regulatory requirements, industry standards and company policies.
Monitor and analyze operational metrics and provide regular reports to senior management on performance, areas for improvement and recommendations for corrective actions.
Collaborate with cross-functional teams to ensure seamless delivery of products and services to customers.
Manage and oversee inventory control, procurement, and supply chain management activities.
Maintain effective communication channels with all stakeholders to ensure timely resolution of issues and concerns.
Identify and implement process improvements to increase efficiency and reduce costs.
Participate in the development and management of the operational budget.
Ensure a safe and secure work environment for all employees.
Qualifications:
Bachelor’s degree in Business Administration, Operations Management, or related field.
2-5+ years of experience in operations management.
Strong leadership and people management skills.
Excellent communication, analytical and problem-solving skills.
Demonstrated experience in developing and implementing operational strategies, policies and procedures.
Knowledge of inventory control, procurement, and supply chain management best practices.
Ability to work in a fast-paced environment and handle multiple priorities.
Experience in project management, budgeting and forecasting.
Strong computer skills, including proficiency in Microsoft Office and other business software.
Ability to work independently and as part of a team.

Details
Full-time
Employee
Paid Vacation
Salary $7-$9/hr
M-F 8am to 5pm Central

About Empower Transactions:
We are the team that solves the Admin equation of Residential Real Estate. The Empower team realized that the majority of Realtors enjoy working with clients to help them buy and sell properties while they are not fond of doing paperwork. With this in mind, we created Empower Transaction Management. We save Realtors time during the contract to close and listing processes so they can focus on building relationships and increasing sales. With our state-of-the-art processes, we are to give Realtors a team to help them win listings and wow clients. Our team has helped increase Realtor production from 3 to 10 times within a 12-month period of time. Having a powerful team like Empower behind them also helps increase repeat and referral business by 300 percent within the first year.

TO APPLY:
1. Respond to this post and send a link to your Resume/CV (Dropbox/Gdrive is fine)
2. Send a link with a short intro video of yourself (2-3mins) and mention “Echo the Panda” in your video. Address the following:
> Tell us about yourself.
> Why are you the right person for this position?
> Why do you want to work for Empower Transactions?

**Applications with incomplete requirements will NOT be entertained**

*If you are managing a team of VAs and just going to outsource this job to your people, please DO NOT apply.
*If you are already working full-time with a client, and just looking to earn more, please DO NOT apply.
*Only short-listed candidates will be contacted.