To apply, please send the link of your C.V. and a link to your one-minute introduction video.
ABOUT THE POSITION
As the Operations Manager, you’ll be responsible for overseeing and providing day-to-day operational and business support to the Founders. In addition, you will serve as the liaison to internal and external on all matters pertaining to the company. The Operations Manager relishes the opportunity to build, implement, and manage multiple systems. They are deeply committed to completing tasks with a high degree of quality and attention to detail. This person has immense focus and can do one thing for a long time without getting distracted. This individual will have drive and desire to influence, critically think, be a self-starter, and takes initiative.
An Operations Manager is deeply committed to supporting the company in achieving their Annual sales goals. He/she will hold team members accountable to quarterly metrics. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the team’s business continue to be completed to high standards with maximum efficiency.
RESPONSIBILITIES
Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and office support
· Oversee all contracts through closing (approximately 10-20 per month)
· Create and maintain an operations manual that documents all systems and standards
· Be the first point of contact in handling customer inquiries
· Keep the agents informed regarding any problems or issues that need to be handled
· Input information received about clients through streamlined database management
· Take notes and deliver messages from phone calls, emails, memos, or reports
QUALIFICATIONS
Bachelor’s Degree preferred or Equivalent Experience
· 4+ years of customer service and/or management experience
· 4+ years of administrative experience
· Systems Orientated
· Able to streamline communications and processes
· Proficiency with Google Docs/Sheets/Forms and MS Excel/Word
· Proficiency with Canva and Mailchimp
· Experience coordinating and managing calendars and meetings
· Possesses discernment for working with confidential information and tight deadlines
· Excellent communication skills and organizational skills
COMPENSATION
· $700 – $1,200 Per month
· PTO – 10
· US Holidays Observed
ABOUT THE COMPANY
The DAPO Group of Keller Williams Capital Properties is a fast-growing, top-producing real estate group, doing business in the DC Metropolitan and Baltimore areas. 2020 REALTOR Mag 30 under 30 recipient A.D and Amanda Adedapo own and run a high producing real estate team in the Keller Williams MD/DC Region. As a customer-centric brand, we are increasingly focused on helping clients buy/sell real estate in the most profitable and ethical way. Beyond the desire to simplify the process, we also try our best to ensure that they get the best value on their investment by providing them with constant and unlimited access to sound professional advice, accurate forecasting, and real-time market information that can help them minimize spending and actualize their short/long-term real estate investment goals. To learn more, visit /
APPLY FOR THIS JOB:
Company: Ultra Bright Lightz LLC
Name: Roxanne Bernabe
Email: