Role: Operations Virtual Assistant
Contract: Full-time Remote Contractor (160 hours monthly)
Business Hours: 9 AM – 5 PM EST, Monday-Friday
Rate: $900 – $1,000 monthly (Salary is negotiable based on experience)
Availability to Start: January 8, 2024
Additional Info: Additional benefits are included with the Services
What you’ll do
This company is searching for a detail-oriented and organized Operations Virtual Assistant to provide indispensable support across various operational facets of the organization. The ideal candidate will play a pivotal role in aiding coordinators to ensure the seamless execution of membership activities, chapter events, Inner Circles programs, and virtual events. As the Operations Virtual Assistant, you will be a crucial team member ensuring the efficiency of the organization’s operational processes.
Responsibilities include:
Membership Coordinator Support:
– Assist the Membership Coordinator in managing the member database, ensuring accurate and up-to-date member information.
– Facilitate the onboarding and offboarding processes for members on Discord, ensuring a seamless experience.
– Support the onboarding process for new program participants, ensuring a smooth organizational transition.
– Assist in managing communications with event attendees to enhance the overall member experience and promote retention.
– Inner Circles Program Coordinator Support:
– Collaborate with the Inner Circles Program Coordinator to ensure a positive membership experience, including member follow-up and fee collection.
– Assist in setting up events and calendars related to the Inner Circles program.
Virtual Events Coordinator Support:
– Collaborate with the Virtual Events Coordinator to set up events on the website and Google Calendar, ensuring accurate and timely information.
Ops Department Reporting:
– Evaluate operational data, including KPIs, efficiency metrics, and project performance.
– Identify trends, areas of improvement, and successes based on data analysis.
– Utilize data-driven insights to inform decision-making and strategy formulation.
What you should have
– Experience in Account Management, nurturing client relationships, understanding client needs, and driving account growth.
– Experience with Coordinating tasks, managing timelines, and using project management tools (e.g., Asana, Trello, ).
– Background in handling customer inquiries, resolving issues efficiently, and ensuring client satisfaction and retention.
– Excellent communication skills, both written and verbal.
– Strong organizational skills with a keen attention to detail.
– Ability to work efficiently and manage multiple tasks simultaneously.
– Strong understanding of social media platforms and their best practices.
– Experience with Microsoft Excel for data management.
– Familiarity with Squarespace for website editing.
– Proficiency in using Google Calendar for event coordination.
– Proficiency in graphic design tools such as Canva.
– Passion for and commitment to the goals and values of the non-profit sector.
Who you are
– You are an excellent communicator with attention to detail.
– You are highly organized and efficient in task management.
– You thrive in a role that involves multitasking and varied responsibilities.
– You have a strong understanding of social media platforms.
– You have the ability to work independently and meet project deadlines.
To be part of our shortlist, you must complete the application form for our ATS shortlist: /jobs
APPLY FOR THIS JOB:
Company: Virtual Work World
Name: Virtual Work World Team
Email: