Job Title: Operations Virtual Assistant (VA)
Employment Type: Part-time Freelance Position
Start Date: ASAP
About the Company
Our client, an emerging Business Services Company, is based in the bustling heart of New York. With an innovative vision and a commitment to excellence, we aim to streamline business processes and deliver unmatched services to our clients. As our operations expand, we are seeking a skilled Operations Virtual Assistant. This position plays a pivotal role in overseeing our team of Virtual Assistants, ensuring they are well-coordinated and efficient.
Job Summary
The Operations VA is responsible for understanding client requirements, creating streamlined processes, and ensuring tasks are executed seamlessly. This role demands a combination of organizational prowess and a forward-thinking approach, presenting a rewarding opportunity in our fast-paced business environment.
Key Responsibilities
– Project Oversight: Monitor tasks and milestones to ensure smooth progression of projects. Address roadblocks, providing solutions and guidance.
– Administrative Support: Provide VA/administrative support, manage system access, check on team members and clients, and handle onboarding and initial training of new VAs.
– Communication: Serve as the primary contact for clients and team members, managing communications via email and WhatsApp, and maintaining clear and frequent communication.
– Training & Development: Participate in and assist with training sessions on various systems and tools. Promote continuous learning within the team.
– Operational Excellence: Practice the principle of INBOX ZERO, work closely with internal teams, foster a positive team environment, and ensure client needs are met.
Qualifications
– 2-3 years of experience in a virtual assistant or administrative role, preferably with operations or project management experience.
– Familiarity with project management, productivity, and reporting tools.
– Strong written and verbal communication skills in English.
– Ability to manage multiple tasks and projects simultaneously, with strong attention to detail and problem-solving capabilities.
– Comfortable working in a fast-paced environment and adaptable to changing priorities.
– Proactive approach to tasks and challenges, with strong interpersonal skills.
– Complete home equipment setup required, including a stable internet connection with a minimum speed of 20 Mbps.
– Contingency plan for power or connectivity issues.
Additional Information
Start Date: ASAP
Employment Type: Part-time Freelance
Work Schedule: US Eastern Standard Time / Starting 10 hours per week, then gradually increase
Compensation: Weekly payout via Wise
APPLY FOR THIS JOB:
Company: wrksourcing
Name: Charisse S.
Email: