Outbound Sales Coordinator

Job Title:
Outbound Sales Coordinator
**APPLY TO THIS JOB BY SENDING US THE SHORT ASSIGNMENT THAT YOU CAN FIND AT THE END OF THIS DESCRIPTION**
Short job description:
As an Outbound Sales Coordinator, you’ll facilitate our outbound sales operations, managing automated campaigns, nurturing leads, and administering our CRM. This full-time remote role is pivotal to our Business Development team’s success and our company’s growth strategy.
Employment structure:
– Job Type: Part-time, approximately 4 hours a day, with the potential to expand into a full-time position
– Location: Remote
– Equipment: This remote role requires adequate home office equipment (e.g. laptop, camera, microphone etc.)
– Work Schedule: Requires a minimum of 1 hour daily overlap with business hours in Australian Eastern Standard Time (AEST) and Central European Time (CET) for effective communication and collaboration. i.e. 4 hours between 5am and 11am UTC.
– Work Environment: Adaptable to flexible work schedules and proficient in remote work settings.
Responsibilities:
– Oversee and manage outbound sales campaigns on LinkedIn and email using automation tools
– Undertake inbox management tasks by responding to messages generated from outbound campaigns
– Appropriately tag and manage prospects and messages based on responses
– Input and update prospect information in HubSpot CRM as required
– Regularly follow-up with leads to ensure no opportunities are missed
– Arrange and coordinate appointments with leads providing them with personalized calendar invites
– Monitor meeting attendance, diligently following up with leads that did not attend until they participate.
Requirements:
– Exceptional written communication skills
– Previous experience with CRM tools, preferably HubSpot
– Familiarity with LinkedIn and email automation tools
– Exceptional attention to detail
– Outstanding organizational skills and structured approach
– Strong sense of urgency, allowing for quick and effective response to tasks and inquiries
– Ability to work autonomously, displaying self-motivation and striving to learn
– Proficiency in managing and coordinating schedules across multiple time zones
Qualities:
– Excellent written and verbal communication skills
– Strong organizational skills and a structured approach to managing tasks
– Ability to handle repetitive and administrative tasks efficiently
– Dependable and reliable in completing assigned duties
– Self-motivated and able to work independently
– Integrity and authenticity in all professional interactions, embodying our company values and maintaining a strong reputation
ASSIGNMENT:
In this realistic, but fictional role-play scenario, you are a member of Relevance AI’s sales team:
“Over the last few weeks, you have been reaching out to potential clients, presenting the benefits of our solution, and requesting a scheduled meeting to further discuss these benefits.
Your objective is to secure a 30-minute Zoom meeting with each prospect.
As a member of the Relevance AI sales team, you have access to a range of resources: message templates, digital tools, and a supportive team to whom you can pose any questions.”
Below are five responses you’ve received from prospects. Your task is to navigate each situation effectively. Please provide the following for each example:
1. Your proposed response to the prospect. What would you reply?
2. An explanation of the rationale behind your response. Why?
3. what action you would take (if any)? For example, “send a calendar invite to the prospect”, “create a Task in the CRM to follow”, “ask your team about what the best response would be” up etc.
1. John Smith:
“Hi, it looks good and there are certainly good use cases for the tool. Not sure how it would deal with my specific use case though.”
2. Lisa Miller:
“How much does it cost?”
3. Tom Wilson:
“Your tool looks amazing! At the moment we’re not looking to onboard any new tooling however, maybe in 3-6 month time.”
4. Emma Thomas:
“I’m interested! Let’s meet.”
5. Anna White:
“Thanks for reaching out – yes, we are exploring Chat GPT and the GPT-4 API. However, that is for limited use cases – I believe the best value we can get is by fine-tuning open-sourced LLMs for our use cases. There are challenges such as maintaining long-running context.”