Outbound Sales/ Lead Generation Specialist/ Appointment Setter (Up to 30K)

Responsibilities:
– Source leads for Business development – Prospect potential leads through cold calling, email marketing and social media.
– Complete 75% of the sales cycle and then schedule appointments for higher management to meet with potential clients
– Contact businesses by telephone to set an appointment with the key person in the company.
– Data mining
– Explain the product or service to potential customers
– Adjust scripted sales pitches to meet the needs of specific individuals
– Obtain and record customer information, including names and addresses, as well as reactions to the product or service offered
– Email and call customers to find out the business operation system they are using
– Secure contact details of potential customers from sources including telephone directories and purchased lists
– Respond proactively to customers in order to respond to questions and clarifications
– Coordinate and schedule meetings with potential and existing customers as necessary
– Comply with achieving the set KPIs that is relevant to the role
– Update CRM with information
– Handle customer objections by means of proper rebuttals
– Conduct follow-up calls/meetings until the closure of the transaction
– Conduct customer and marketing surveys
– Research any required information using available resources
– Any other related tasks that may be assigned by the client or Team Leader

Requirements:
– Must have at least a year of experience using market research tool – LinkedIn, Google, ZoomInfo, etc
– Must have intermediate knowledge in using MS Excel
– Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, Advertising/Media, Mass Communications, Marketing or equivalent.
– Above-average English communication skills – both written and oral
– At least 1 year of working experience in the related field / in the Freight Forwarding industry is required for this position
– At least with 1 year of experience specializing in Customer Service, Telesales/Telemarketing or equivalent
– Knowledge of sales and marketing principles and strategies
– Good ability to maintain professionalism with customers who do not respond positively to their calls
– Ability to multi-task and complete each task accordingly
– Must be a team player
– With a positive attitude towards difficult situations
– Can start ASAP and amenable to required schedules
– Virtual Recruitment Process: Initial Interview (Phone/Skype) – Online Assessment/Mock Call – Final Interview (Skype/Zoom)

Disclaimer:

Mitash Digital reserves the right to amend/modify/withdraw job postings and details, including but not limited to the initial advertised closing date.