Outbound Sales Specialist

Summary:

We are looking for a highly motivated and experienced Virtual Assistant specializing in outbound sales. The ideal candidate will have a solid background in sales, proficiency in CRM systems, VoIP softphones, and SMS outreach. They should possess exceptional customer service and communication skills, and be adept at quoting, lead qualification, and closing sales. The role demands strong organizational, analytical, and decision-making abilities, coupled with expertise in email marketing, data entry, and database management.

Key Responsibilities:

1. Outbound Sales & Lead Generation:
– Conduct outbound sales calls and SMS outreach to potential leads.
– Qualify leads and set appointments for further engagement.
– Handle sales objections effectively and work towards closing deals.
2. CRM and VoIP Management:
– Efficiently utilize CRM systems for tracking client interactions and sales progress.
– Operate VoIP softphones for outbound calling with a high degree of professionalism.
3. Customer Service Excellence:
– Provide exceptional customer service throughout the sales process.
– Maintain a positive attitude and employ effective decision-making skills.
4. Quoting and Sales Reporting:
– Prepare and deliver accurate sales quotes to potential clients.
– Generate regular sales reports for analysis and future strategy development.
5. Email Marketing and Follow-Up:
– Develop and execute email marketing campaigns to nurture leads.
– Perform diligent follow-up calls and emails to ensure lead engagement and progression.
6. Data Entry and Database Management:
– Enter and maintain accurate data in the CRM and other databases.
– Manage and organize client information effectively.
7. Research and Analytics:
– Conduct market and client research to inform sales strategies.
– Utilize analytical skills to assess sales performance and identify improvement areas.
8. Tech Savviness and Time Management:
– Stay adept with the latest sales technology tools and software.
– Manage time effectively to maximize productivity and meet sales targets.

Requirements:

1. Proven experience in outbound sales and lead generation.
2. Proficiency with CRM systems, VoIP softphones, and SMS outreach tools.
3. Exceptional communication and customer service skills.
4. Experience in quoting, lead qualification, and sales closing.
5. Strong skills in email marketing, data entry, and database management.
6. Excellent organizational, analytical, and decision-making abilities.
7. Ability to handle sales objections and demonstrate effective closing techniques.
8. Tech-savvy with outstanding time management skills.

Benefits:

1. Flexible remote working environment.
2. Competitive salary with performance-based incentives.
3. Opportunities for professional growth and skill development.
4. Being part of a dynamic and supportive team.