Pacific Admin Solutions Admin Assistant (Social Media Marketing)

Rockstar Social Media Admin Assistant Needed For Marketing Agency.

Do you want to help an emerging chiropractic firm make its way to the top of its field?

Then we need to work together ASAP.

Don’t miss this.
– Join the early stages of a fast-growing company working with a top-notch chiropractic firm
– Be part of a fun, driven team
– Big opportunities will come from helping us grow
– Long-term position
– Be trained by the best – we’ll invest in training you
– Be empowered to make decisions
– Have the authority to direct your own path
– Work without being micromanaged
– Work from home
– And maybe, just maybe, become a high-end manager

At Pacific Admin Solutions, we value each of our team members, and together, we’re now joining forces with a top notch chiropractor in implementing their marketing strategies and managing their administrative work, resulting in an out of the box thinking and effective brand strategy.

Our goal is to help our partner chiropractic group dedicate themselves to their clients’ health and wellbeing with a unique approach and plan of action.

And to do that, we collaborate with clients to create and implement case specific marketing strategies tailored to reaching favorable results. Come join us in making a difference.

We want you to play a huge role in things moving forward.

This is an exciting long-term opportunity for you.

As you grow, the position can grow with you, based on your skills and interests.

Whichever direction your passion and talent take you, we’ll offer you training so that you can really live up to your potential.

So, are you ready?

JOB OVERVIEW
Main Responsibilities and Skills Needed:
– Social media marketing, including managing socials (instagram, tik tok, facebook), engaging with commenters, and video editing
– Core administrative skills.
– Communication and interpersonal skills.
– Tech savvy. Ability and willingness to use chatgpt
– High level grasp of the English language – both spoken and written.
– Proficiency in writing clear and professional emails, and following up on calls and emails.
– Basic understanding of office operations and administrative tasks.
– Email Management Systems: Experience with tools like Mailchimp, Gmail, Constant Contact, or similar platforms.
– Ability to manage schedules, appointments, and tasks efficiently, including scheduling follow up or missed appointments
– Microsoft Office Suite: Proficiency in Word, Excel, and Outlook is a plus.
– Ability to send out marketing emails and then follow up phone calls on warm leads (script and recorded training will be provided).
– Experience in handling customer inquiries and providing excellent customer service. And diligence in following up with clients and leads to ensure satisfaction and engagement.
– Prioritizing urgent tasks and being able to triage work according to what should be due first
– Attention to detail in administrative tasks, documentation, and communication.
– Understanding and respecting cultural differences in communication and work styles.
– Chiropractic Field: Basic knowledge of chiropractic practices and terminology is a plus. (we can teach this)
– If one of these skills isn’t necessarily your strong suit, it’s not the end of the world as long as you show a willingness and ability to learn.

Here are some specific examples of the tasks you’ll be handling:
– Social media marketing, including handling admin of social accounts and editing and posting pics and videos
– Engaging with comments on social media posts
– Editing of videos for high social media consumption
– Send out mass marketing emails to prospective customers
– Follow up on any warm leads from the social media posts and marketing emails, via email and/or phone call (phone calls of prospective customers will be for more advanced candidates, not required, but is a positive)
– Track these prospective customers throughout their booking process, including payment and appointment scheduling
– Update the status for each of these customers in internal CRM
– Handle calendar bookings to manage schedules and appointments
– Interact with (potential and current) customers and handle their inquiries ensuring customer satisfaction (this will include phone calls)
– Administrative tasks and using various software such as CRM (Customer Relationship Management), Microsoft Office, Zoom and email management systems (Mailchimp, gmail, etc)

Thanks for reading this far. To apply, at the title of your cover letter application response, please write “Pacific Admin Solutions’ Rockstar”. Also please send me a video introducing yourself (can be a link to a loom or YT vid) briefly discussing the hardest challenge you have faced and how you overcame it (please do not use an old pre-recorded video). The video does not have to be longer than 2 minutes.

DESCRIPTION OF IDEAL CANDIDATE
– Experienced with Social Media Marketing
You have a knack for posting on social media, with a keen eye for the latest trends and how to effectively convey messages in edited posts and videos. In addition, you have the patience to follow up with comments on the posts and engage with potential customers

– Communicates with Prospective and Current Clients in an Empathetic Manner Ensuring Quality Customer Service.
You excel at engaging both new and existing clients, balancing sales objectives with exceptional service. Your approach is professional and personable, ensuring clients feel valued and understood. You proactively address their needs and concerns, creating lasting relationships and fostering loyalty through consistent, high-quality service.

– Takes Pride in Mastering the Details
You have an eye for detail. When you say your work is correct, it’s correct. You cross all of your T’s and dot all of your I’s. You will double (or even triple) check your work to make sure that you did it the correct way.

– Listens To Instructions
Double checking your work doesn’t mean anything if you didn’t follow the correct instructions in the first place. You will listen (or read) to the instructions given to you, making sure that you understand the task at hand. And if the task doesn’t make sense to you, you won’t be afraid to ask to make sure you do the job correctly.

– Does the Job Right
You find a sense of accomplishment in ensuring that you do the job correctly, as you were instructed to do. If you have a question during the onboarding or learning process, you aren’t afraid to ask in order to make sure you do the job right.

– Gets Stuff Done
You take charge and get stuff done! You know you can ask for feedback and resources, but you don’t make excuses. You have a passion and an internal drive to make things happen!

– Self Starter
You’re self-motivated, happy working on your own with minimal guidance. You don’t understand why some people just sit there when they haven’t been told what to do.

– Thrives With Hard Work
Some people shrink when given a big project. Not you – you say “bring it on!” It’s just one more opportunity to prove what you’re capable of.

– Solves Problems
Reason, logic, and process is your zone of genius. Your friends are often amazed at how you find solutions so quickly, often before they even realize there’s a problem.

– Thrives Behind The Scenes
At a concert, you resonate with the important people behind the scenes who make everything happen flawlessly.

– Growth-minded
You’re always learning, always growing. If you weren’t, life would be stale and boring.

– Takes Ownership
You love to be in charge, and you want more responsibility. You’re confident to say, “let me handle this.”

– Has the Necessary Interpersonal Skills to Work Well with Chiropractor and Other Team Members.
You thrive in a collaborative environment, effortlessly building rapport with both the chiropractor and your colleagues. Your strong communication and teamwork abilities ensure smooth and efficient interactions.

– You Do What You Say
If you say you’ll do something, you’ll do it. And if you can’t do it, you’ll say you can’t. (Why do some people make promises they can’t keep?!).

COMPANY CULTURE
We’re transparent; ask if something isn’t clear, feel comfortable to express your difference of opinion. We work hard, we own up to our responsibilities to our team and our clients, and we have fun while doing it.

PAY
Based on ability and experience, ranging from around 17,500-25,000 PHP per month, for this part-time role (depending on your combination of skills, ability and experience). The role can/may scale into a full time role and if it does, the pay would scale proportionately along with it. If you believe you have more to offer, tell us what you’d like and why you’re able to deliver more value.

CANDIDATE REQUIREMENTS
– Social Media savvy
– Honest
– Reliable
– Communicative
– Marketing (and to a lesser extent, sales) skills
– Customer service skills
– Good attitude (we don’t hire a$$holes)
– Fluent in English (written and spoken), near native speaker
– Own computer capable of handling Microsoft Suite, gmail, Zoom
– Strong/reliable internet connection
– Good character – *will have to be willing to conduct a background check.

Work Environment: Be able to jump on a video call with coworkers during business hours. Hopping on impromptu phone calls with the clients and prospective sales during work hours is a given. Need to be able to respond to work-related chat/email communications in a timely manner.

WORKING HOURS
Part time position (~20 hours/week), note that this role can/may scale to a full time position. Can work your own hours as long as you deliver!

HOW TO APPLY
Message a short cover letter + resume as a response to this job post (spray and pray applications will be disregarded). If you catch our attention, we’ll respond promptly with a short application form.

We look forward to working with you!

Sean Rose
Pacific Admin Solutions