We are seeking a dedicated and enthusiastic part-time E-commerce Representative to join our team. This role is crucial in supporting our full-time representative and ensuring seamless operations when they are unavailable. The ideal candidate is someone who is consistent, dependable, and a good attention to detail
Responsibilities:
First point of contact for our incoming emails/customer support (where is my order, product questions, stock questions etc.)
Manual processing of orders from external platforms (i.e. Faire en other B2B platforms)
Manual check of our incoming orders to identify and solve potential problems before the orders are shipped.
Lead generation for new B2B customers
Requirements:
-Previous experience in customer service or E-commerce is preferred.
-Excellent communication skills, a good level of spoken and written English is required to reply to our customers.
-Ability to work independently and as part of a team.
-Demonstrated potential for growth and willingness to be trained for higher positions.
-Attention to detail is required.
Who we are looking for:
We’re looking for a part-time assistant with excellent administration skills and an eye for detail. You have proven previous experience with WooCommerce shops and e-commerce in general. You have an affinity for numbers and work accurately and securely.
The 3 qualities you need to be successful in this role are Integrity, Commitment, and Desire to learn.
Integrity: You are open and honest in your communication with your colleagues and customers. If you’re struggling with a task or made a mistake, be upfront about it. We all make mistakes but I can’t help you fix it if I don’t know about it.
Commitment: We are looking for someone who is dedicated to their role and committed to delivering high-quality work.
Desire to learn: We are a small team, but growing fast. We want people who are open to learning new skills and taking on new projects. If you’re not excited about improving your skills and trying out new tasks, this is not for you.
Compensation and Work Schedule:
The starting rate is 4 USD per hour
-Work 20 hours per week with flexibility. There is potential to transition to a full-time role in the future if the candidate proves to be a good fit for the job
-The candidate must be available to work the entire day on Friday every week, ideally between 8am and 5pm CEST. The
remaining hours can be scheduled between Monday to Thursday, based on the candidate’s availability
-Additional benefits include training and education budget and vacations days, after your initial training period.
How to Apply:
Send us your resume and cover letter, and a LINK to a short (max 2min) VIDEO introduction of yourself to , making sure to use the keyword PartTimeAssistant1101 in your email subject line. For the video link, you can use a free tool such as to record the video, or simply upload a video to a google drive or similar and send us the link. Make sure you set the permissions so we can have access. Please don’t send us the video file directly, as it will be too heavy for our email server to handle.
We’re looking forward to hearing from you!
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APPLY FOR THIS JOB:
Company: RealtyView
Name: Lise Lefebvre
Email: