Part-time Medical Biller – Virtual Assistant

Job Title: Part-time Medical Biller – Virtual Assistant
Location: Remote
Interviewer: Sherry

Virtual Rockstar is an industry-leading company based in Arizona that specializes in offloading administrative tasks from healthcare clinics to streamline operations. We hire specifically in the Philippines, aiming to build and strengthen families in the region through meaningful employment opportunities. We are committed to hiring individuals who not only meet our job requirements but also align with our core values and long-term vision.

Are you passionate about supporting healthcare providers and ensuring smooth operations in medical billing? Our client, a dynamic Occupational/ Physical Therapy practice based in Colorado, is seeking a dedicated Medical Biller to join their team on a part-time basis.

Responsibilities:
Verify Patient Insurance Coverage.
Obtain Pre-authorizations for Procedures.
Update Patient Files with Insurance Information.
Explain insurance benefits to patients.
Liaise with insurance providers to clarify coverage details.
Track status of pending insurance claims.
Assist patients with insurance-related queries.
Process and Submit Claims to Insurance.
Follow up on Unpaid Claims.
Post Payments to Patient Accounts.
Resolve Billing Discrepancies.
Review and appeal denied claims.
Ensure compliance with coding and billing regulations.
Generate billing reports for management.

Additional Tasks:
Send appointment reminders.
Respond to patient inquiries.
Generate and send invoices.
Maintain electronic medical records.
Data entry and generate basic reports.
Contact patients for feedback.
Maintain a waitlist for appointments.
Coordinate telehealth appointments.
Follow-up with patients post-session.
Manage referrals from other healthcare providers.
Send personalized communications.

Requirements:
Familiarity with Hellonote EMR and Go High Level preferred.
Proven experience in medical billing or a related field.
Strong understanding of insurance procedures and regulations.
Excellent communication and interpersonal skills.
Detail-oriented with strong organizational abilities.
Ability to work independently and efficiently in a virtual environment.

Benefits:
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.

How to Apply:

To apply for this position, please send us a copy of your updated resume and a Loom video (not Google Drive) addressed to The Rockstar Team. In the video, explain your relevant work history and give a brief introduction about yourself. Please provide detailed insights into your previous experience as a virtual assistant. If you have prior experience supporting a Physical Therapy team, we’d appreciate hearing about it. We’re seeking candidates with outstanding communication and customer service skills, so please emphasize these qualities in your video introduction. Lastly, share your creative ideas on how you can contribute to the growth and success of our company. We’re eager to see your application!