** How to Apply: If you are a motivated and dedicated individual looking to join a dynamic team, please submit 2 minutes loom video highlighting your loan collection experience, your resume and cover letter to [] with the subject line “Collection Officer – [Your Name]”. We look forward to reviewing your application! **
Location: Remote
Schedule: 10:00 AM EST – 7:00 PM EST (Monday to Friday)
Company Overview: 24hr Cash is a dynamic and rapidly growing loan company committed to providing exceptional financial solutions to our clients. With a focus on integrity, innovation, and customer satisfaction, we strive to exceed expectations in every aspect of our business.
Position Overview: We are seeking a diligent and results-oriented Collection Officer to join our team. The ideal candidate will possess strong communication skills, a keen attention to detail, and a proven track record of effectively managing accounts receivable. As a Collection Officer, you will be responsible for contacting customers to collect outstanding debts, negotiating payment arrangements, and maintaining accurate records of all collection activities.
Responsibilities:
• Contact customers via phone, email, and mail to collect overdue payments.
• Negotiate payment plans and settlements with customers in accordance with company policies.
• Investigate and resolve discrepancies in payments and billing issues.
• Maintain accurate and up-to-date records of all collection activities and customer interactions.
• Provide excellent customer service while adhering to established collection procedures and guidelines.
• Monitor accounts to identify delinquent accounts and take appropriate action to resolve outstanding balances.
• Collaborate with internal departments to address customer inquiries and resolve payment disputes.
• Stay up-to-date on industry regulations and best practices for debt collection.
Qualifications:
• Minimum of 2- 4 years of experience in collections or a related field.
• Strong negotiation and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office Suite and experience with collection software preferred.
• Knowledge of federal and state regulations governing debt collection practices.
** How to Apply: If you are a motivated and dedicated individual looking to join a dynamic team, please submit 2 minutes loom video highlighting your loan collection experience, your resume and cover letter to [] with the subject line “Collection Officer – [Your Name]”. We look forward to reviewing your application! **
APPLY FOR THIS JOB:
Company: Western Built Construction
Name: Steve Williams
Email: