Personal Injury Pre-Litigation Case Manager

PERSONAL INJURY PRE-LITIGATION CASE MANAGER

80,000 – 100,000 PHP

THIS JOB REQUIRES A NATIVE ENGLISH SPEAKER WHO IS ALSO FLUENT IN SPANISH

JOB DESCRIPTION:
Are you adept at managing the ebb and flow of personal injury cases with the precision and care they require?

Can you expertly navigate case management, ensuring each client journey from incident to resolution is both compassionate and efficient?

Is your bilingual prowess in Spanish and English a cornerstone in providing impeccable service to a diverse clientele?

Are you prepared to don multiple hats within the legal process, from secretarial duties to paralegal work, championing client needs at every turn?

Do you possess the strategic acumen to balance medical needs with legal proceedings, making complex pre-litigation processes seem seamless?

Final question: When faced with a challenge, do you get excited or run away?

Located in El Segundo, California, J. Hartley Law APC champions the rights of those impacted by the negligence of others, specializing in personal injury law with a keen focus on traumatic brain injuries (TBIs) and other serious injuries. Our commitment to victims is shown by providing personalized attention, utilizing a team of specialized medical professionals to support clients’ recovery and legal journeys??. Emphasizing detailed advocacy, we cater to each case’s unique needs, reflecting our belief that justice is a tailored pursuit, not a one-size-fits-all solution??.

We pride ourselves on our ability to offer clients direct attorney access, ensuring a highly responsive and client-focused approach to legal representation??. With a solid track record, J. Hartley Law has become a trusted name in the legal community, resolving cases that range from auto accidents and workers’ compensation to wrongful death claims??.

Our ethos centers on integrity, advocacy, and resilience, where the team dedicates itself to fighting for clients’ rights while maintaining open communication and transparency throughout the legal process??. In terms of our approach, it is grounded in the understanding that each case represents a person’s life drastically altered by unforeseen events, and we handle each with the care, attention, and respect it deserves??.
In the mission to uphold this standard, we are expanding our team with a role that is pivotal to our growth and excellence: a Personal Injury Pre-litigation Case Manager. This role is a cornerstone in our commitment to excellence and client advocacy. As a case manager, you won’t just manage tasks; you’ll shepherd complex personal injury cases from the uncertainty of their beginning to the resolution they deserve, providing reassurance and understanding at every step.

In the heart of our case management team, your role goes beyond the administration; it’s about championing our clients’ rights with precision and a heartfelt dedication to their cause. Your day-to-day efforts will be integral to our growth and our clients’ journey towards justice. Through your expertise, you’ll ensure that each client benefits from a seamless, proactive legal experience. Fluency in Spanish and English is not just a skill but a vital tool in our hands, as it enables a deeper connection with clients, ensuring they feel valued and understood in every phase of their case. Your role is pivotal in solidifying the bond of trust we establish with every individual seeking our aid, making you a key player in maintaining the high standards of client care and legal excellence that J. Hartley Law, APC stands for.

What you’ll do:

Operational Versatility:
Find medical providers and schedule/coordinate medical appointments, analyze medical records, and ensure clients are following treatment recommendations.
Handle a caseload of 50-75 files, managing the workflow and progression of client medical treatment independently.
Case Management Excellence:
Oversee the complete management of newly signed cases from inception to settlement.
Be the liaison with medical providers, insurance adjusters, and clients, managing expectations and ensuring the progression of each case aligns with our firm’s high standards.
Secretarial Legal Duties:
Calendaring, setting up and scheduling depositions
Drafting basic legal documents such as deposition notices and notices of ruling.
Paralegal Duties:
Drafting interrogatory responses and preparing document production

Client Interaction and Satisfaction:
Utilize your bilingual skills to communicate complex legal and medical concepts to clients, providing clarity and support throughout their case.
Maintain a proactive and positive attitude in every interaction, ensuring that clients’ needs are met with understanding and efficiency.
Strategic Case Analysis:
Assess how liability issues and insurance limits affect each case, applying your understanding to strategize for the best possible outcomes.
Professional Development and Growth:
Express a strong desire to grow within the firm, learning litigation tasks and expanding your role to encompass a broader scope of legal support functions (you will eventually be working on tasks outside of the defined scope in this job description as the needs of the firm change and you grow within your role)
Communication Mastery:
Exhibit excellent verbal and written communication skills, essential for interacting with a diverse clientele and team.

What we’re looking for:

3+ years proven track record as a pre-lit case manager in personal injury law, dealing with the medical side of cases, as well.
A strong command of both Spanish and English, with the ability to converse and write fluently in both languages – particularly with regard to legal and medical terminology.
A proactive, learning-oriented individual eager to take on additional roles including legal secretarial and paralegal tasks.
A person who thrives in a dynamic environment, bringing enthusiasm and dedication to every aspect of their work.

Additional Perks:
Tiered annual bonus based off revenue targets
Healthcare:
You choose, we pay, with monthly cap
PTO:
10 days
Major federal holidays