About Us:
We are looking to hire a customer service admin to support our growth targets for 2023. There is a lot of growth potential in our company and looking to hire only A Players with industry experience. Minimum of 3 years’ experience providing customer service support in a E-Commerce environment.
This is very different from any other job post that you see here. It is very unique, has lots of opportunities for growth and potential to make lots of money! We’re looking to develop future leaders that would be equipped with responsibilities in the future. We’re going to invest considerable amount of our time and resources into your education and we will walk alongside you as much as it takes to ensure your professional success. So, please read this job description fully and very carefully if you want to get this job. It might be the whole CAREER OPPORTUNITY for you! Long-term, stable and lasting job with tons of growth potential!
Our Company Core Values:
1. Honesty
2. Growth Minded
3. Accountability
4. Driven
5. Team Player
The Opportunity:
Starting Position is an Online Store Customer Service Rep (no prior knowledge is expected and full training and support to be provided):
Customer Service
Quality Control
Inventory Management
Sales Management
Salary:
$300-600 per month (plus bonuses) depending on the experience. This is just the starting point, there will be plenty of opportunities for raises!
Type of Employment:
Full Time & Long Term
Trial Period:
Before the full employment, there will be a two-week probation period (trial) during which we will figure whether we like each other and if we can work together. We will pay $100 for each week during that period. If by the end of the trial, both parties feel like it is a good fit and match, then full-time employment will be offered.
Training:
Comprehensive Training will be provided in the beginning. Also, there will be plenty of opportunities to ask questions, and we will always be easily available (especially in the beginning)
Interview Process:
1) Submit your application
2) Successful applicants will be contacted and scheduled a Skype Interview with. This is just to get to know each other better and to ask any questions that both parties might have.
Hours:
-40 hours/week
-We’re based in the West Coast which is on PST time zone, You will need to work according to our time zone.
-Able to work 2-4 hours on the weekend
Absolutely MUST Have:
-Excellent verbal and written English
-Very good and reliable internet connection
-Good and reliable laptop
-NO OTHER Jobs, Commitments or Employments (this will require your full commitment)
-Full Honesty and Transparency
Nice to Have (but not required at all):
-Previous Amazon Experience is a huge plus or any other Online Store
-Experience with working with consumer products (that’s what we sell on Amazon)
-Previous experience in e-commerce businesses
-Skill with Excel and accounting/finance knowledge
Personality traits:
-Self-starter/ Independent
-Ambitious
-Analytical
-Motivated
-Highly organized
-Punctual and responsible
-Hunger for growth, optimization and excellence
-Excellent communication skills
-Results-oriented
-Reliable
Responsibilities:
There are three main tasks to start with (there will be plenty of opportunity for growth)
1. Customer Service – Monitor and respond to customer service inquiries
2. Inventory, and Reporting
Do NOT worry if you don’t know how exactly to do the above. We will provide a comprehensive training session and will be very patient. You will be allowed to ask me questions at any point. You just need to be very organized, detail oriented, willing to learn new things, always go an extra mile, always give it the best you got and always challenge yourself. These are very meaningful responsibilities, and each of the basic tasks carry huge importance. There will be great rewards for people that are consistent and work hard. If there is anything where I couldn’t reach up to your expectations in teaching, please let me know because I want to allow you to develop your full potential and build future leaders that can impact the business at a grand scale. No matter what, I am looking for the right person with the right attitude rather than just a set of skills. Skills can always be taught, but we cannot change someone that is not willing to change and realize their potential.
Other Details (MUST READ):
This is not a regular job post for you just to make some money and for me getting a “virtual assistant”. This is very different. I am not looking for just “another VA”, I am looking for somebody who always strives for excellence, pushes for more, and never settles for mediocrity. I am looking for a reliable teammate to build the last and long-term relationship with, and to grow and make money together. I am looking for someone that can step into bigger shoes, try new things and assume meaningful responsibilities! This is a CAREER OPPORTUNITY, there will be many opportunities for growth, for a salary increase and bonuses! I truly believe in integrity and fairness, so I always will be more than happy to reward great and outstanding work. Though you will start with just a few responsibilities and lower pay, later on, it will ultimately be up to you to decide whether you want to widen your set of responsibilities and increase the pay accordingly!
I recognize nothing but excellence. Please DO NOT apply for this job post if you are okay with average, and want to “coast”. I expect your full effort in anything, whether it is just sending a simple email or something more complex. My expectations are high but so are the rewards. Don’t worry though, I am not expecting you to come in and be a super star from the first Day. I will provide a sufficient training and there will be plenty of opportunities to ask questions and to clarify things, and I would be very happy to go through everything and anything. I expect some mistakes and a learning curve in the beginning, it is fine as everybody makes them. As long as you learn from them and never repeat the same mistake twice! Once you get some time and practice, I expect you to be excellent at it and always over deliver. I do not micro manage and won’t be a crazy “boss”. I just give you the job and expect the excellent results. Anything else outside of it is not my business (how exactly you have done it, when etc). At the end of the day, I want you to truly be able to say that you’ve realized your potential.
I believe in fair compensation and creating an environment where people can be successful. At the same time, I don’t want people that need a lot of hand-holding. I expect that people we hire are able to hit the ground running and start making an impact immediately.
I am very reasonable, fair and flexible. More than happy to provide the vacation time, sick day offs, bonuses, flexible schedule, really anything, as long it makes sense. Nobody takes advantage of anybody. As long as the job gets done at the best level, and everything is fair to everyone, I am more than happy to discuss anything. I am also more than happy to be wrong, because we are not always right, and we take our mistakes very seriously too. So there will be plenty of room for discussing this type of things.
This is an absolutely great opportunity to build the whole career! As I mentioned there will be plenty of opportunities to grow, to learn new skills, to get rewarded and even to get the management positions! You will be given meaningful responsibilities as I will be hiring more people and growing a bigger team! It will ultimately up to you to decide, how much work you want to put it, how hard to try and how far to grow! Even the sky is not the limit! I can’t wait to start working together with you! I can’t wait to see the leader you will become.
If you are interested and think this is for you then please apply to this message by having your subject line as “Never Settle for Mediocrity” and then tell me about yourself. Also, answer ALL of the following questions:
-What kind of employer do you like the best?
-Do you have suggestions to make this project run successfully?
-Why should I hire you?
-What is your expected salary? (40 work hours a week)
-Do you have any previous experience working for an Amazon or e-commerce business? If yes, specify the details.
-Do you have any previous experience with customer service (mainly emails)? If yes, specify the details.
-What other experiences/skills do you have that would allow you to do well in this position?
-What are 3 values that describe your character?
About myself:
My name is Dat and I am working for a company that is a firm that runs Amazon businesses in the USA. We currently sell Supplements. I am a very easy going and friendly guy in my personal life. Though when it comes to business I am very strict, demanding and accept nothing but excellence from MYSELF, so I would expect the same from others. At the same time, I am very fair, open-minded, reasonable, patient and willing to listen and compromise. Highly open to new ideas and suggestions. Truly believe in integrity and trust. I always appreciate honesty and transparency, so no matter what it is, just bring it up to me and we can talk about it. In my spare time, I like going to the gym, playing tennis, eating and reading.
Skills required:
• Office & Admin (Virtual Assistant)
– Admin Assistant
– Email Management
– Excel
• English
– Speaking
– Writing
• Customer Service & Admin Support
– Customer Support
If you think you have what it takes, I Look forward to speaking with you.
APPLY FOR THIS JOB:
Company: Steelx
Name: dat le
Email: