Rapid Restore Roofing is seeking a dedicated and personable individual to join our roofing division as a Remote Phone Representative. This role is central to our mission of providing top-notch customer service and ensuring a seamless experience for every caller. The ideal candidate will be the welcoming voice of our company, handling inbound calls with a friendly and professional demeanor.
**PERFECT ENGLISH IS A MUST – SEND VOICE RECORDING OR YOU WILL NOT BE CONSIDERED. WE ARE LOOKING FOR SOMEONE WHO HAS MOST EXPERIENCE ON THE PHONE.
Key Responsibilities:
-Provide an exceptional phone experience to all callers, ensuring no calls are missed and every customer feels valued.
-Efficiently enter and assign incoming leads into our CRM system, maintaining accuracy and organization.
-Field existing customer requests and inquiries, directing them to the appropriate department for prompt resolution.
-Proactively manage and follow up on inbound leads generated through our website and other online sources.
-Maintain flexibility to route calls to a personal cell phone for uninterrupted service, accommodating the need to run errands or work remotely.
Job Details:
-Schedule: Monday to Friday, 9 AM to 6 PM, with optional Saturdays available.
-Location: Remote position with the flexibility to work from home.
-Contract Type: Long-term commitment desired.
Requirements:
-A friendly, engaging personality and a genuine enjoyment of speaking with people.
-Strong communication skills and the ability to manage calls professionally.
-Experience in customer service or a similar role is preferred.
-Familiarity with CRM systems and comfortable with managing digital leads.
-A reliable home office setup with a stable internet connection.
At Rapid Restoration Group, we value our employees and offer a supportive and flexible work environment. If you are a people person with a knack for phone communication and a desire to contribute to a dynamic team, we would love to hear from you. Apply now to join us on our mission to deliver excellence in roofing services!
How to Apply:
Submit your resume and a brief cover letter explaining why you’re the perfect fit for this role
APPLY FOR THIS JOB:
Company: TLC Nursing
Name: Joseph Elshazly
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