Placement Coordinator Assistant

We are looking for a highly professional, organized, and detail-oriented individual to join our team immediately as a Placement/Staffing Coordinator Assistant. In this role, you will serve as a point of contact for our childcare team searching for temporary or part-time work and families in need of part-time or temporary childcare. Join our team as a Placement/Staffing coordinator and play a vital role in our company’s success! We are searching for someone who will enjoy helping families find the best childcare possible.

**Position Details:**
Schedule: Monday – Friday, 6pm – 11pm EST and Saturday 9am – 5pm EST
Extended hours Saturday optional Sunday hours optional
(Position is 33 hours per week)
**Responsibilities:**
– Fill temporary staffing needs, including last-minute placements
– Ensure all shifts are adequately filled
– Respond to inquiries via email, text, and calls, assisting families and nannies through our designated app
– Organize and save documents to a shared Dropbox
– Update excel spreadsheets and Google Docs
– Enter relevant notes into the database or app
– Act as a positive role model for the company through excellent customer service
– Perform other related duties as assigned including company projects
– Note: This role includes on-call duties, requiring flexibility to answer the company phone outside normal business hours.

**Skills/Qualities Required:**
– Clear English communication skills, both verbal and written
– Previous staffing experience is preferred but not required
– Excellent customer service skills with a genuine desire to assist clients and nannies
– Proficiency in Microsoft Office, ability to download and maintain at own expense with at least 2 years of experience
– Highly organized with strong multitasking abilities
– Quick thinker with the ability to adapt
– Comfortable with virtual training sessions via Zoom or Ring
– Availability to attend weekly virtual meetings
– Ability to work from home in a quiet space with a computer and reliable internet access

**HOW TO APPLY:**
To be considered, please submit a resume and a 1-2 minute video addressing the following questions:
1. Explain your experience in staffing and customer service.
2. What makes you unique?
3. What interests you about the staffing or childcare industry?
4. Share your top 3 strengths.
5. Identify an area where you seek improvement.
6. Why do you want to work for Nannies Who Care?

We look forward to meeting enthusiastic individuals ready to contribute to our dynamic work environment! Applications without the required video will not be considered.