Podcast Quality Assurance Expert

Crate Media is a podcast agency that helps brands share their stories. Both Fortune 500 companies and passionate individuals rely on our industry expertise and agile production to turn an idea into a professional, marketable show.

Crate is seeking a virtual assistant to provide quality assurance for all final podcast deliverables published each week. The QA Expert will listen through final podcast episodes, watch final podcast videos and video clips, review episode titles and descriptions, review episode artwork, cross-reference the client’s ads sheet to ensure the correct sponsors and advertisements were used, and cross-reference written client requests to ensure revisions have been made, all before an episode’s release. After release, the QA Expert will locate the episode on Apple Podcasts, Spotify, and YouTube, to ensure there were no glitches or delays with the public release of the episode.

Passion for the podcast industry is a must; the ideal candidate listens to podcasts regularly, follows their favorite shows on social media, and watches podcasts on YouTube. But, prior experience editing audio/video or writing/producing podcasts is not required.

The commitment at hiring is an estimated 10-15 hours per week to start. Crate continually looks to expand our services, so there is always potential for additional work and an expanded role in the future for the right candidate.

You must have **ALL** of the following qualifications to apply:

-Great command of the English language (speaking & writing).
-A very strong understanding of podcasts, experience listening to podcasts, and critical listening to notice potential errors or mistakes in podcast audio & video
-Access to high-speed internet, laptop, and phone at home (with a quiet and dedicated workspace at home).
-Previous VA experience (at least 2 years).
-VERY organized and excellent attention to detail.
-Willing to learn new things with an optimistic attitude.
-Savvy with online tech tools (or a very fast learner when trained).
-Team player who is proactive, flexible and a good critical thinker.
-Excellent time management skills (self-motivated and able to meet deadlines).

Tech Tools + Sample Tasks:

Working with online tech tools and social media is required since we are 100% an online business.

We will provide detailed videos and checklists showing you step-by-step how to complete all the tasks and you will receive on-the-job training; but it’s important you have some basic knowledge of these tools.

When you apply, please copy this list below and mark the following online tech tools you’re familiar with and what level you consider yourself to be (beginner, intermediate, or advanced level).

-Google Drive – view and sort through files and folders, and review content in Drive. Additionally, using ‘Google Drive for Desktop’ is suggested to better interface with Google Drive directly on your computer’s desktop (Finder in Mac; File Browser in Windows).
-ClickUp – view and prioritize assigned tasks, navigate between different folders, lists, and views, and differentiate between parent tasks and sub-tasks. (If you don’t have experience with ClickUp directly, please share what other project management apps you’ve used).
-Slack – for all inter-company communications, checking on project status with other team members, and asking questions about tasks and processes.
-Descript – to review podcast edits, comments, and request, and ensure they have been correctly applied to the final content deliverables
-Various media players – in order to listen/watch and review podcast content, you must have experience with QuickTime, VLC Media Player, or similar.
-Podcast apps – to review the live release of new podcast episodes, you must have experience with podcast apps. We suggest using both Apple Podcasts and Spotify to view the podcasting experience on these 2 leading platforms.
-YouTube – to review the live release of new podcast videos, you must have experience with YouTube. (Additional experience with the back-end, ‘YouTube Studio,’ is a plus, but not required).

We are happy to train the right person who is going to grow with Crate and our clientele long-term.

If you’re interested, please copy the words “Podcast QA Expert + [your first name]” in your headline reply so we know you fully read this job description and have good attention to detail.

If you have recommendations from a previous employer(s), please share it.

Your work schedule will be completely flexible and under your control; instead of set hours, we work off of project deadlines, and you’ll organize your schedule around your task due dates. The majority of the Crate team is in U.S. Eastern Time Zone, with some in U.S. Pacific Time.

WAGE: $10 USD per hour to start.

As a valued member of our team, we will invest in growing your skillset, personal development and professional growth.
This position is available to start ASAP. We will conduct trial projects with desired candidates during the week of June 19–23. A formal interview on video is not required.

Any generic, copy+paste responses will be deleted.

To Apply For This Position:
Please reply with the following TWO things:
1. PDF of your resume/CV
2. A short video (use the website Click to view) telling me why you think you’d be a good fit for this role (do not submit any video longer than 3 minutes).

If you are missing either of the above, your application will not be reviewed.

Thanks for reading, and we look forward to meeting you.