Product Assistant for E-commerce Brand

We are a growing company with 3 E-commerce stores seeking a dedicated Product Team Assistant to join our dynamic team and contribute to our growing businesses. This is a full-time position.

PLEASE READ THE ENTIRE JOB DESCRIPTION AND ANSWER ALL QUESTIONS FOR YOUR APPLICATION TO BE CONSIDERED.

This role demands extremely high attention to detail, a patient demeanor, and a meticulous approach. The ideal candidate must also have proficient English writing and speaking skills as occasional communication with vendors via email, chat, or phone will be required.

Main Duties include:
• Researching new and relevant products/brands
• Uploading new products
• Updating existing product listings to include the most accurate and up to date information
• Coordinating with new and existing vendors regarding product details, ordering processes, lead times, etc.
• Checking and managing product quantities and lead times
• Maintaining product and vendor databases with accurate pricing and details
• Maintaining other aspects of our website
• Working with other team members to resolve product or website issues
• Solving order issues with suppliers and customers
• Other basic operations and administrative tasks

Qualifications:
• Work experience as a Product Team Assistant
• Proficiency in utilizing e-commerce platforms, with a strong focus on Shopify
• Advanced knowledge of MS Excel, Google Suite Software (Google Sheets, Google Docs, etc.)
• Excellent verbal and written communication skills in English
• Highly organized, detail-oriented, and good analytical skills with an ability to meet deadlines

Other preferred experience includes:
• Airtable
• ClickUp
• Google Sheets
• Website scraping tools

Communication and meetings will be primarily conducted through voice chat (Google Meet) and Slack.

Before we proceed, here are a few things we’d like to confirm:
• We will pay you every week via Remitly to start
• Your work schedule will consist of 40 hours per week
• Your working hours will be from 9 PM to 6 AM (with a 1-hour break), PHT, five days a week
• You will send me an email every day at the end of your shift (this is a must) with the following questions answered:
a. What did you do today? (detailed description)
b. What issues did you run into?
c. Is there anything I can help you with?

If you are ok with the conditions above, then write “I AGREE TO ALL TERMS” and answer the following questions:
1. How fast is your internet?
2. Do you have a reliable computer?
3. Do you have another job or commitment?
4. Do you experience power outages and/or internet issues? If so, how many times a week/month?
5. How would you rate your attention to detail from 1-10 (1-Lowest, 10-Highest)?
6. What is your previous experience with product management for E-commerce companies?

Please begin your email with “I AM YOUR PRODUCT ASSISTANT” so I know you did read the entire job description.