Production Coordinator

Location: Remote – work from home! (Philippines)
Type: Contract – full time
Estimated Duration: Ongoing
Starts: Immediately

The Company
Smartify My Biz is a CRM & Marketing Automation agency. We help transformational coaches streamline processes and automate systems so they can grow their business and have a greater impact in the world.

We’re seeking a detail-oriented and organized production coordinator to liaise with clients and guide our implementation team. You’ll serve as the glue that keeps our projects moving forward.

The Role
Ideal candidate has experience in Marketing Automation, Production Coordination, Client Service and be highly organized, detail-oriented, and possess excellent communication skills.

As someone who enjoys variety, you’ll thrive in this role and embrace the challenge of learning new platforms and leading our team to create unique solutions to automate business processes.

You will juggle multiple clients, technologies, and team members to ensure no task is left behind.

You’ll report directly to Operations and Solutions Design Leaders and lead our implementation team in the Philippines.

The role includes the following responsibilities:

– Work closely with Solutions and Operations Leaders to clarify project objectives, develop tech solutions, and create production plans with deliverables and deadlines.

– Draw on knowledge and experience of digital marketing automation concepts and technology to ensure execution of client projects is on time and within scope.

– Organize and delegate tasks to the team, summarize and distribute weekly production updates, and communicate effectively with different implementation specialists.

– Respond to client support questions across multiple communication channels as the first line of troubleshooting and problem-solving before delegating tasks to the implementation team.

– An understanding of digital marketing automation concepts and technology is a must. Should be comfortable working in a fast-paced environment and thrive on being part of a dynamic, results-oriented team.

Required Skills and Experience

– A strong understanding of online business, online coaching, internet marketing funnels, website management, and automation technology.
– 1-3 years of experience in the field with proven success in a client-facing position.
– Experience in project management tools – Freshdesk, Notion, Slack
– Tech savvy and on top of current marketing automation toolset including – Ontraport, OnceHub, Calendly, WordPress & plugins, Typeform, Zapier, Webhooks & APIs, analytics tracking pixels, Stripe, Facebook Ads Manager Google Analytics
– Effective project and time management skills.
– A strategic thinker with excellent client communication and proactive problem-solving ability.
– Fluent in spoken and written English and Tagalog and Cebuano and Bisaya.
– Be willing to work on North America timezone – from 4am – 12pm Philippines time, Tues – Sat.
– A trustworthy, friendly, proactive and approachable attitude with a curiosity to learn new systems and solve problems

If you feel this role is for you, please email your resume and cover letter to: Click to view

Start immediately – apply now!