Project Coordinator

Ascend Group is Singapore’s premier digital marketing company. We are a digital marketing agency, academy, and a software company. We aim to change the world through empowering small businesses with digital marketing so their product can reach out to more people who needs help.

We are a remote team of A players who value growth, performance and transparency. This is a place for those who wants their skillset and experiences input to be valued, for those who are looking to expand their capability and for those who wants a no-politics working environment.

**Roles and Responsibilities:**

– Serve as the primary point of contact and project manager for all agency clients, ensuring effective communication and coordination between clients and internal teams.
– Collaborate with clients to define project requirements, objectives, and deliverables, and ensure alignment with their strategic goals.
– Develop and maintain project plans, including timelines, tasks, and resources, and ensure adherence to project schedules and deadlines.
– Assign tasks and responsibilities to team members, and track progress to ensure timely completion of project deliverables.
– Conduct regular project meetings to review project status, discuss challenges, and provide updates to clients and internal stakeholders.
– Monitor project budgets, track expenses, and ensure projects are delivered within budgetary constraints.
– Proactively identify and mitigate project risks, escalate issues when necessary, and propose solutions to keep projects on track.
– Collaborate with cross-functional teams (e.g., designers, developers, marketers) to ensure seamless project execution and delivery of high-quality work.
– Provide strategic direction and guidance to clients on how to improve project outcomes and optimize processes.
– Maintain strong relationships with clients, anticipate their needs, and identify opportunities for upselling or cross-selling agency services.
– Continuously evaluate project performance, collect feedback from clients, and implement lessons learned to enhance future project delivery.

**Requirements:**

– Proven work experience of min 5 years as a Project Manager, preferably in a client servicing role within a marketing or digital agency.
– Strong understanding of project management methodologies, tools, and best practices.
– Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
– Strong organizational and multitasking abilities, with the ability to manage multiple projects simultaneously.
– Proficiency in project management software and tools for task management, collaboration, and reporting.
– Problem-solving and critical-thinking skills to identify project risks and propose effective solutions.
– Strategic mindset to understand clients’ objectives and provide valuable insights to improve project outcomes.
– Familiarity with marketing and digital strategies, processes, and deliverables.
– Ability to work under pressure and meet project deadlines in a fast-paced environment.

If you’re interested to join us, apply here ? Click to view/AscendJAF