Project Manager/Coordinator

Role:
– Work closely with the Project Manager to prepare comprehensive action plans, and deliver communicative and quality service to clients during the project term.
– Work with HR on establishing SOPs to ease team/departmental workflow and achieve individual or team/departmental goals.
– Comprehension of the entire workflow for each project/task to attain completion within the specific timeframe.

Responsibilities:
– Coordinate HR/teams/departments on Tasks, SOPs/Processes, workflow, and improvements (suggesting new implementation that will improve client/customer experiences and support team workflow).
– Liaise with clients to identify and define assignments, requirements, scope, and objectives making sure that the clients’ needs are met as projects evolve.
– Engage in project management activities, resources, equipment, and information.
– Setting doable actions and setting timeframes.
– Monitor progress in projects and bulldoze any roadblocks to fully utilize the team on their day-to-day tasks.
– Develop a series of workflow steps or checklists for the team to execute to ensure that nothing gets overlooked and enable the team to keep up to date with the progress.
– Establish & maintain comprehensive project documentation, plans, and reports.
– Ensuring standards and requirements are met through conducting quality assurance tests and checking through all project work before submitting to the client or launching the projects/tasks.
– Deep comprehension of all of the company’s products and offers.
– Reverting emails & inquiries promptly to ensure on-time acknowledgment/delivery/resolution.
– Tight Client relationship management by building rapport & updating clients on progress and every step of the way.

Requirements:
– Proven work experience as a Project Coordinator/Manager or similar role.
– Extensive experience in project management from conceptualization to delivery.
– Excellent Leadership, and adaptive, problem-solver, and result-oriented.
– Good listening and communication skills.
– Strong client-facing and teamwork skills.
– Ability to interpret and prepare flowcharts, schedules, and step-by-step action plans.
– Solid ability in organizing, multitasking, and time management.
– Profound knowledge of risk management and quality assurance control.
– Good knowledge of Gmail, Google Documents, and Google Drive.
– Analytical mind with problem-solving aptitude.
– Excellent written and communication skills in English.
– Familiarity with customer experience and service procedures.
– Proficient with computer software like Gmail, MS Office, etc.
– Proficient with Project Management tools like Trello, Asana, etc.
– Proficient with CRMS, and other work-related tools.

To apply, please fill out the form below (no need to send a message). Please copy the link and paste it into your browser. Remove the spaces so you can open the link. Only those who followed the instructions will be entertained.

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