Project Manager for Fun Digital Marketing Agency

Job Title:
Project Manager & Client Success Manager for Digital Marketing Agency

Job Description:
We’re a rapidly growing digital marketing agency specializing in web development, logo design, and animations. We’re seeking a proactive, highly organized, and client-focused Project Manager & Client Success Manager to join our team. This is a hybrid role designed to not only manage multiple projects but also to provide exceptional client support.

Responsibilities:

Project Management
Oversee multiple projects across web development, logo design, and animations.
Utilize Asana for end-to-end project management and team communication.
Collaborate closely with designers, developers, and the sales team to ensure timely and quality delivery.

Daily Updates & Tracking
Facilitate daily updates to ensure projects are on track.
Maintain time-stamped updates in Asana’s COMMENT field for effective tracking.

Client Communication & Success
Act as the go-to person for client communications, taking calls to gather feedback and revision requests.
Translate client needs to actionable tasks for the design and development team.
Obtain necessary approvals or revision requests from clients and coordinate with the team accordingly.

Note-taking & Summarization
Take comprehensive notes during client calls and summarize important details.
Relay summarized details to designers for implementation, ensuring that client requirements are clearly and accurately communicated.

Qualifications:
Bachelor’s degree in Business, Marketing, or a related field.
2+ years of experience in project management, preferably in a digital agency setting.
Strong client-facing experience and excellent communication skills.
Proficiency in Asana and Slack.
Must be proficient in English and ability to make phone calls

Personality Traits:
Proactive: Can anticipate needs and problems before they arise.
Honest: Transparent communication is key to our operations.
Organized: Must be able to juggle multiple projects and clients simultaneously.

The Ideal Candidate:
The ideal candidate for this role is someone who can help free up time by taking over client communications, project management, and fulfillment tasks. Your ability to take excellent notes will be a significant asset in ensuring projects are completed according to client specifications.

Please give your SKYPE and email address for communication!