Project manager/Team Manager (#2397)

We are Passive Income M.D.

We help doctors and high-earning professionals create financial freedom through multiple streams of passive income, allowing them to do the things they love with the people they love.
As an overall team – we are full of A-Players with high standards and a vision to bring passive income and a freedom lifestyle to our audience.

About this Role:
We’re looking for a Community Manager to build opportunities for connection and value within our communities. The Community Manager will be the “glue” of our communities by engaging and helping community members, leaving them feeling heard and supported through incredible customer service and community experience.

Responsibilities:
– Build successful relationships with our community
– Set and implement social media and communication campaigns to align with marketing strategies
– Grow online community engagement
– Coordinate, develop, and implement engagement strategies and goals designed to foster connection and community
– Create giveaways and content for our online membership communities
– Provide support in Facebook group education for incoming and current members who need assistance on how to use
Facebook groups
– Monitor and report on feedback and online reviews
– Tracking and reporting on metrics such as engagement, growth, and sentiment to inform future strategy.
– Help, develop, communicate, and track member participation and incentive programs
– Manage and respond to the Facebook group comments from individual community members in a timely manner
– Organize and participate in events to build community and boost brand awareness
– Implement social media strategies to increase engagement and followers
– Collaborate with Sales and Product departments to stay updated on new products and features
– Ensuring that all communications and actions align with the brand and its values.
– Collaborate with Content and Customer support to ensure a consistent and integrated approach to community management.
– Stay up to date on Facebook with the latest industry trends and best practices in community management.

Ideal Qualifications:
– 3+ years of social media community management experience
– Have a deep understanding of social media platforms and how they can be used to engage with the community; work with
social media platforms such as Facebook, Instagram, Twitter, Pinterest, YouTube, LinkedIn, and TikTok
– Have a good eye for design and detail
– Can provide direction to a virtual assistant who designs elements for use on social media
– Possess outstanding communication and organization skills
– Strong writing and verbal communication skills
– Knowledge of basic social media functions: hashtags, sharing posts, retweets, favorites, pinning, tagging, and influencers.
– Creative and able to come up with new and engaging ideas for content, campaigns, and events that will excite the community.
– Ability to think critically and strategically; ability to understand the emotions and motivations of the community members.
– Must be able to identify and resolve issues within the community. This may involve working with members to understand their
concerns and collaborating with other team members to develop solutions.
– Ability to manage multiple tasks and prioritize workload effectively.
– Passion for community building; enjoys interacting with people, solving problems, and helping others
– effectively with other teams within the organization, such as marketing, product, and customer support, to ensure a seamless
experience for the community.

If this sounds like you, then you are the one we are looking for!!

Please fill out this form Click to view/42PJlzIfqZkzZOHBMSWG

Thank you GREATLY for your time & we look forward to hearing from you.