Property Lettings and Maintenance Manager

Property Lettings and Maintenance Manager

Castlewood Homes (Click to view) is a property investment and development company which is going through extensive growth. The company currently manages tenants across several homes and is a 100% virtual team which operates across the UK and Philippines.

The primary business model is to purchase large properties and convert them to luxury multi-let accommodation bringing them into the Private Rented Sector which are rented to professional working people. The properties are renovated to a hotel-like feel and our main ethos is to create high quality homes that we would want to live in ourselves. Our properties are purchased with the aid of our investment partners who reflect our values and mission. creating Homes where people want to live by giving excellent Value and Quality.

Our big picture vision is to own and manage 250 properties within the next 15 years and we are looking for a high energy team member to get us there.

Any new team member looking to join us would need to reflect our core values which are Inspirational, Trust, Quality and Fun. When you become part of the Castlewood Homes team you become a part of our Castlewood Homes’ family and you’ll be treated like one.

We’re looking for someone who is excited to be a part of a company who wants to make a difference, puts quality first, feel proud of their work and efforts, always pushes the boundaries and always looking to grow and improve.

Overview of Job Role:
We are seeking a dedicated and skilled Property Lettings and Maintenance Manager to oversee the successful management of our property portfolio’s rental operations and maintenance activities. This role requires a fun, energetic, dynamic individual who is target and deadline focused, excels in customer service, property management, and maintenance coordination. The ideal candidate will possess strong organisational skills, exceptional communication abilities, and a thorough understanding of property management processes. English communication must be strongly spoken and written.

Your duties would include but not limited to:
Be the main point of contact for marketing properties for rental and co-ordinating viewings, qualifying tenants and preparing documentation and agreements until they move in.

Be proactive in property management and compliance ensuring properties are maintained to a high standard and all regular compliance inspection is carried out.

Be the go to person for all our tenants and to manage contractors and vendors for various maintenance and repair tasks. while keeping an accurate record of repairs and maintenance.

Have excellent high energy and authority to reach targets and deadlines, you will be expected to speak on the phone and via email, whatsapp etc to ensure deadlines are met.

Always have a willingness to grow and learn and own this role by researching and staying up to date with legislation changes update documents accordingly.

Requirements:
Bachelor’s degree in Business, Marketing, Hospitality, Communications or similar relevant field, preferred but not required.
Proven experience in property management, lettings, and maintenance coordination, but not essential.
Tech savvy with computers, internet search and phones.
Superb service-oriented mindset with Excellent communication, negotiation, and problem-solving skills.
Excellent English spoken and written skills.
Outstanding organisational and time management skills.
High level of attention to detail while performing a variety of different administrative tasks as needed.
Ability to work independently and collaboratively within a team.
Ability to effectively prioritise and manage your time to address multiple responsibilities in a fast-paced, professional environment.

What we offer:
Minimum of 6-8 hours per day
Working day 9am to 5pm GMT (UK)
£520-£690 per month ($712-$880 per month)

How to apply:
If you are a driven professional with a passion for property management, tenant relations, and maintenance coordination, and if you thrive in a fast-paced and diverse setting, we encourage you to apply. Join our team and play a pivotal role in maintaining our properties, ensuring tenant satisfaction, and contributing to our company’s growth.

Please email us a copy of your CV and a cover letter using the email address provided on the “Contact Us” page on our website. In the subject, please enter “ Property Lettings and Maintenance Manager.”