Property Management Assistant

We are a property management firm based in California, and seeking an experienced Property Management Assistant to join our team. We manage single-family homes, apartment buildings, and commercial properties throughout Los Angeles.

Primary Tasks & Responsibilities:
• Answer tenant inquiries via email and telephone
• Help prepare and post tenant notices (rent increases, notices to enter, lease violations etc.)
• Assist the managers in monitoring and enforcing rent collections
• Assist the managers with apartment leasing needs: Rent surveys and advertisements
• Help in preparing any marketing materials or paperwork needed in conducting open houses
• Assist in communicating with tenants and solving issues on a timely basis, and documenting in Appfolio as needed
• Assist in communicating & coordinating with vendors to obtain and approve bids
• Assist the managers in any admin tasks involved during move-in and move-out inspections
• Remind the managers as needed and ensure appointments are on their calendar and, if requested, prepare or ensure all needed paperwork and other requirements on certain activities or tasks are ready and assist the managers as well in the reports or documentation that may be needed thereafter.
• Other property management responsibilities/tasks

Qualifications:
– Excellent verbal & written communication skills in English
– Minimum 1-year work experience in Property Management & Appfolio
– Detail-oriented, organized, and able to follow systems, policies, and procedures
– Great customer service skills & team player
– Proactive, motivated, self-starter, and able to work independently
– Knowledge of Microsoft Office (Word & Excel), Google Drive, and GDocs & GSheets
– Familiarity with Ring Central, Slack and similar applications
– Great work ethic (Has integrity – does the right thing even when no one is watching)

Offer/Benefits:
Pay: DOE
Paid Holidays
Paid Vacation/Time-Off – One week (40 hours) of paid vacation in the 1st year
Bonuses – based on job performance at the company’s discretion
*** 13th-month pay*** (equivalent to 1 month’s salary)

System Requirements:
– Desktop PC
– Wired Internet Connection (no WIFI)
– Connection Speed of at least 50MBPS
– Webcam
– Headset with noise cancellation