Property management assistant

Looking for someone cool to join a growing residential property management business in New Zealand. You need to be a quick learner, with a positive attitude and want to grow your position within the business. The initial position would be for ~20 hours per week. The roll will mostly involve using different pieces of property management software( along with emails) to carry out tasks and interactive with clients( training will be provided and most of the software is easy to use), however, being tech savvy will help. This is a property management business, however, the vision is to run it more like a tech company.

Initial tasks would include:
– Incoming and outgoing calls according to specific tasks given
– Basic book keeping/ Data Entry/ payment entry using custom Property Management Software
– Be a first point of contact for tenant maintenance requests ( Tenants will make maintenance requests via an app which will automatically be sent to my web based property management software. You would then review and assign the job to a specific contractor by sending through a work order with the details provided from he tenant( this can all be done by clicking a few buttons)
– Following up with contractors via email to make sure they have received the work orders.
– Following up with tenants to let them know their maintenance request has been accepted
– Keeping track of the compliance status of each property and making sure all properties are compliant
– Keeping track of when routine inspections for each property are due ( inspections need to be done every 3 months). This is all handled through the property management software, however, you would need to go through and follow up with some tenants to confirm inspection dates and times. These times then need to be entered into my calendar.
– Calendar Management
– Assist in the advertisement of new properties for rent , including adding photos and listing descriptions( templates will be provided)
– Review new tenancy applications ( I will assist with this)
– Create new tenancy agreement and tenancy renewals. (This is all semi automated through software)
– Assist in various administrative tasks for the business.
– Assist in putting together marketing material for the businesses website.
– Learn about the residential tenancies act in New Zealand and the regulation around it. so that you become an expert and can answer any technical questions from landlords and tenants. A training course will be provided for this.

Minimum requirements:
– Previous experience working in property management/ Real Estate/ Air Bnb, or working for a tech company
– Excellent verbal and written communication skills
– Slight to no accent
– Knowledgeable & experienced in customer service and administration
– Positive, Professional and Personable
– Self-motivated and willing to learn
– Ability to manage tasks under minimum supervision
– Good Internet Connection

*Please provide your LinkedIn in profile and CV

Bonus non-essential requirements 🙂

– Has experience in UX/UI design
– Has experience using Figma
– Has experience in Photoshop/ Illustrator/ or Lightroom.
– Has experience as a web developer
– Has experience in sales