Job Description: Virtual Assistant for Fast Growing Property Management Company
Position: Virtual Assistant
Location: Remote
Type: Full Time (40 hours per week)
Pay: $3.5-5 per hour
About Us:
We are a rapidly growing property management company dedicated to providing top notch services to property owners and real estate agents. We pride ourselves on our comprehensive and professional approach to property management, ensuring both property owners and tenants receive the highest level of service.
Job Overview:
We are seeking a detail oriented and proactive Virtual Assistant to join our team. The ideal candidate will be responsible for a variety of administrative and customer service tasks, including email management, tenant communication, appointment scheduling, data entry, and more.
Responsibilities:
Email Management:
Check and respond to emails from tenants, property owners, vendors, and other stakeholders.
Prioritize urgent emails and flag important ones for the team.
Tenant Communication:
Address tenant inquiries and concerns.
Send rent reminders and follow up on late payments.
Coordinate maintenance and repair appointments.
Appointment Scheduling:
Coordinate and schedule property viewings, inspections, and maintenance services.
Manage the AppFolio calendar in relation to moveins/moveouts, maintenance requests, etc.
Data Entry:
Update tenant and property records in AppFolio.
Update all tenant insurance information.
Property Listings:
Post and update property listings on our website and syndications via ShowMojo.
Monitor and respond to inquiries from prospective tenants.
Educate potential tenants on benefit packages, no deposit programs, etc.
Social Media Management:
Create and schedule social media posts related to available properties, company updates, and property management tips on Instagram and Facebook.
Engage with followers and respond to comments and messages.
Reporting:
Prepare weekly reports on rental income, vacancies, maintenance issues, delinquencies, collections, and evictions.
Provide updates on tenant communication and outstanding issues.
Lease Management:
Track lease expiration dates and notify owners and tenants of upcoming renewals.
Assist in preparing and sending new lease and renewal documents.
Vendor Coordination:
Communicate with vendors and contractors to ensure timely completion of maintenance and repair work.
Obtain quotes for larger repair or renovation projects and present them to the property manager.
Administrative Support:
Prepare documents, letters, and notices as required.
Assist with any special projects or tasks assigned by the owners.
Customer Service:
Handle tenant complaints and escalate issues to the owners when necessary.
Provide excellent customer service to maintain positive relationships with tenants and property owners.
Tools and Software:
Property Management Software: LeadSimple, AppFolio
Communication Tools:
Email, Microsoft Teams, Zoom
Office Suite: Microsoft Office
Social Media Platforms: Facebook, Instagram, LinkedIn
Marketing Tools: Canva
Qualifications:
Proven experience as a virtual assistant or relevant role.
Excellent communication and interpersonal skills.
Strong organizational and timemanagement skills.
Proficiency in using property management software and other relevant tools.
Ability to work independently and manage multiple tasks simultaneously.
High level of attention to detail and problemsolving skills.
How to Apply:
Please send your resume and a cover letter detailing your relevant experience to . We look forward to reviewing your application and potentially welcoming you to our team!
We are excited about the possibility of you joining our team and contributing to the success of our company!
APPLY FOR THIS JOB:
Company: Agent_OS
Name: Anthony Clark
Email: