Property Manager

The Property Manager is responsible for overseeing the day-to-day operations and management of multiple self-storage facilities. This includes customer service, leasing units, maintaining the property, managing finances, and ensuring a safe and secure environment for tenants and their belongings.
• Overseeing the overall management of multiple self-storage facilities. This includes supervising several team members.
• Address tenant inquiries, resolve issues, and provide exceptional customer service to tenants through phone, email, and text.
• Ensuring that your staff completes their new hire training and ensures that your staff is compliant in completing ongoing employee training.
• Ensuring all facilities and employees adhere to company standards and procedures and that all properties meet their financial goals.
• Auditing stores to ensure all bank records are accurate and company policies are being followed.
• Conducting quarterly auctions and ensuring compliance with current state lien laws.
• Coordinating, reviewing, and monitoring maintenance at each facility with the boots on the ground (BOTG).
• Provide excellent customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally.
• Collect rent payments, late fees, and other charges from tenants promptly.
• Manage properties budget, forecasting revenue and expenses to ensure profitability.
• Monitor delinquent accounts and take appropriate actions for collections.
• Implement security measures to safeguard the property and tenants’ belongings, such as surveillance systems, lighting, and access controls.
• Enforce property rules and regulations to maintain a safe and secure environment.
• Respond to emergencies or incidents, such as break-ins, accidents, or medical emergencies, following established procedures.
• Maintain organized files and records, including lease agreements, tenant information, and financial documents.
• Prepare reports for management, summarizing property performance, occupancy rates, and financial metrics.
• Assist customers with rental inquiries, unit selection, and leasing agreements. • Handle customer complaints or issues in a timely and efficient manner.
• Advertise available units through various channels, such as online listings, signage, and local advertising.
Position Requirements:
• Excellent time management and multi-tasking skills.
• Multi-unit property management experience is required and self-storage experience is a plus.
• 3-5 years of Customer Service and Sales experience.
• Minimal or no accent.
• Can work with minimal to no supervision.
• Excellent computer skills, including Microsoft Office and Google Suite.
• Accurate filing and record keeping.
• Mid-level math skills for auditing purposes.
• Work Monday-Friday from 8:30 am to 5:30 pm Pacific Standard Time.
If interested, send your CV, and a 1-minute introduction video detailing your experiences to precesionsync @ gmail, and include the word BLUE in your subject line.