Purchasing and Order Processing Assistant (Australia)

About the company:
Universal Fans is an Australian based retail business based in Melbourne specialising in ceiling fans and ventilation products, with multiple e-commerce stores.

The role:
We’re looking for an organised person to assist with various roles of an administrative nature that relate to procurement, order processing and inventory management.
We require someone to work 5 hours each day from 9am to 2pm AEST/AEDT Monday to Friday.
There is also scope for the role to increase in hours based on future business requirements.
The ideal candidate will be required to have strong computer skills, high attention to detail and the ability to juggle multiple responsibilities at any one time.

Duties will include:
• Progressing customer orders daily to support the sales and distribution process.
• Manually input customer orders into our system for processing.
• Investigate orders stuck in the supply chain process, and resolve issues as required.
• Organise the delivery of orders direct to clients from supplier warehouses.
• Liaise with suppliers to collect information on product pricing and stock availability.
• Update and maintain product information, pricing and inventory levels in our system.
• Processing supplier invoices.
• Assist customer service and sales team applying customer credits, returns, refunds and exchanges.
• Update and maintain product information in our system.
• Provide general administrative support.
• Review supplier stock lists then update and advise relevant teams; and,
• Advise customers of any stock delays or potential stock alternatives.

Required competencies:
• Experience using accounting software (such as MYOB or equivalent) will be highly regarded.
• Intermediate to advanced knowledge with Excel spreadsheets (i.e pivot tables and lookups).
• Strong communication skills, both verbal and written, including the ability to communicate analytically with all levels of personnel and management.
• Great organisational and administrative skills, and attention to detail.
• Ability to work autonomously.

Job details and requirements:
As we are based in Melbourne Australia, your working hours will be business days Monday to Friday 9am to 2pm (AEST/AEDT). Please do not apply if you cannot commit to these hours.
You will be employed as a contractor, initially on a 6-month contract arrangement with the opportunity to extend based on performance and business requirements.
It is essential you have a home office set up, which includes a reliable and secure internet connection, and required equipment (which mainly includes a computer, as well as access to Zoom for meetings and training).

• What’s in it for you?
Extensive and structured training.
• Australian hours that support flexible work-life arrangements.
• Work with a positive, friendly, fun and supportive team!

If this sounds like the role for you, please submit a CV and cover letter outlining your experience and why you would be suited for this position. Please include in your cover letter your availability to start and confirmation of your availability to work full time from 9:00am to 2:00pm (AEST/AEDT) time (with the possibility for some flexibility if required).