Purchasing Manager

Ticket Purchasing Manager

Founded in 2017, REPS & Co. is a future leader in the entertainment industry specializing in ticketing for live events. Our founders and key staff are industry veterans with fresh ideas for the ticketing industry. We provide tickets to many events and shows across the nation including music, sports and theatrical performances. We pride ourselves in offering the best experience for the best price to our customers. Our technology is what allows us to outperform our competitors and deliver an unforgettable experience to fans.

To learn more about our company, who we are, what we do, and what we believe in check out the following video: Click to view/jitmtf

The Ticket Purchasing Manager’s (TPM) main responsibility is the successful acquisition of all ticket purchasing requests. They must ensure that all requests are purchased quickly, accurately, and cost-effectively in accordance with the service level agreement with our customers. The TPM will be responsible for suggesting, creating, and deploying improvements to the system and must anticipate and plan for the growing purchasing needs of our customers while building an elite team that can function autonomously.

What To Expect
This position requires confidence, independent action, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. A well-suited candidate can react and adjust quickly to changing conditions and come up with practical ideas for dealing with them. The style is purposeful, directed at getting things done quickly. There is a great deal of challenge and pressure, and people and problems must be handled with confidence and determination. This job requires self-assurance and competitive drive. There is a strong demand for high quality, organized and repeatable results. The responsibilities are broad in scope, encompassing a wide variety of activities requiring rapid shifts in priorities. This is primarily a task-focused job, requiring a somewhat authoritative, directive leadership style that encourages results-driven, task-oriented collaboration.

Job Characteristics
Faster-than-average pace; ability to learn quickly, thoroughly, and in detail. Must recognize and adjust to change. There is considerable variety in the work
Strategic, big-picture thinking backed by an added focus on the tactical aspects of the work. Setting and achieving specific standards for self and for others; an emphasis on schedule and quality. Primarily task-focused, with some action-oriented collaboration required occasionally
Seeks and accepts decision authority & responsibility. Will effectively weigh risk against the benefit; while not cautious, a calculated decision maker, an independent decision maker, and will occasionally utilize team consensus or collaboration
Requires a lively and inclusive communicator, more authoritative than persuasive in style. A stimulating influence on others, while being firm, direct, and self-assured in dealing with them. Some collaboration within own team but a more independent style in general
Prefers to delegate routine detail work; will follow up closely and critically for standards and schedule
Capable of delegating some authority, with close follow-up and control
Maintains control of overall agenda, includes others in a task-focused manner
Creates a disciplined process

The ideal candidate will be responsible for:
Overseeing the purchasing team which is currently 120 people but could expand further in the future
Overseeing the day-to-day operation of purchasing tickets
Creating and updating standard operating procedures and ensure compliance
Assuring all requests are bought for on time and accurately
Assuring your team has all the tools necessary to perform their tasks
Customer satisfaction with service offerings
Making sure all processes are documented and understood by the process owners within the department
Solve growth issues with process and tool improvements
Use KPIs to track individual performance and system inefficiencies
Proactively identifying training opportunities
Developing employees’ skills through relevant assignments
Coach, mentor, train, and conduct performance evaluations for employees
Interview and retain top talent

Other Duties: Please note this job description does not cover or contain a complete listing of duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Qualifications:
Bachelor’s degree preferred
3+ years management experience
Excellent time management
Superior proficiency and experience with G-Suite and ability to pick up and learn technology and systems quickly
Exceptional attention to detail is a must
Ability to collaborate with other departments effectively
Personal qualities of integrity, credibility, and dedication to the mission of REPS & Co