Purchasing Training Lead

Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We provide tickets to many events and shows across the nation including music, sports and theatrical performances. We pride ourselves in offering the best experience for the best price to our customers. Our technology is what allows us to outperform our competitors and deliver an unforgettable experience to fans.

The Purchasing Training Lead will plan and implement effective and efficient training programs that will ensure that everyone in the Purchasing department is knowledgeable in what they do and setup to succeed when transitioned to new roles/responsibilities. It is his duty to identify and evaluate every department member’s training needs and customize their training plan. He will devise training strategies to make sure that everyone in the department is updated with the latest tools, applications, policies, and systems.

This person will make everyone in the Purchasing department trained and re-trained, enabling them to handle all requests and tasks given to them. He will devise the best practices in training.

This person will lead and motivate his team members to perform their respective duties and functions to meet requests and requirements. This person will oversee team members’ performance, provide them feedback and guidance, and, support and identify their development and training needs. This person will be asked to coach staff to improve the team’s performance.

This person is in-charge in suggesting and implementing process improvements and is the owner of ALL successes and failures related to the training system in Purchasing department and all elements of the business that are affected by that system.

Specific responsibilities include:
Leading a team of trainers / learning partners to execute team’s initiatives and meet goals
Training standardization
Purchasing process certification and recertification overall owner
Accounts process certification and recertification overall owner
Overseeing all aspects of the delivery of training
Improvement of efficiency and accuracy of training process
Skill Matrices creation and standardization
Training needs analysis
Training results documentation
Training effectiveness evaluation
Learner satisfaction evaluation
Training procedure manuals, training content and guides
Development and customization of specific training programs
KPIs and metrics creation and monitoring that will help evaluate and maintain quality work
Training budget management

Qualifications:
1-year minimum experience managing training
At least 3 years of training experience
Track record in designing and executing successful training programs in a Manufacturing or BPO environment
Strong coaching and people management skills
Excellent time management skills
Problem-solving skills
Verbal and written communication skills
With ability to work proactively and independently
Good English verbal and written communication skills
Must have the flexibility to adapt to rotating work shifts, including rendering additional work hours when needed

Job Type:
Full-time availability to work Pacific Time Zone; Permanent work from home