Quality Assurance Assistant (Physical Therapist) – Healthcare Services

**Job Post: Quality Assurance Assistant (Physical Therapist) – Healthcare Services**

**Job Description:**

Are you a detail-oriented Physical Therapist looking for an exciting opportunity to combine your expertise with quality assurance? We are seeking a skilled and motivated Quality Assurance Assistant with a background in Physical Therapy to join our dynamic team. In this role, you will play a pivotal role in maintaining the highest standards of documentation and patient care within our organization.

**Responsibilities:**

– Audit and review notes submitted by therapists according to a specific rubric.
– Complete rubrics for each note, ensuring adherence to company standards and guidelines.
– Provide feedback to therapists on notes that require editing, holding them accountable for accurate and comprehensive documentation.
– Collaborate with therapists to ensure all necessary documentation is submitted promptly.
– Coordinate and send reviewed documentation to Primary Care Physician (PCP) offices.
– Review patient garment request orders, evaluating them against preset qualifications, and approve or deny requests as appropriate.
– Maintain accurate records of reviewed documentation and outcomes.
– Contribute to the continuous improvement of documentation and quality assurance processes.

**Qualifications:**

– Bachelor’s or Master’s degree in Physical Therapy and a valid state license.
– Strong attention to detail and organizational skills.
– Excellent written and verbal communication skills.
– Familiarity with medical documentation standards and practices.
– Ability to work independently and collaboratively in a team environment.
– Proficient computer skills and experience with document management systems.

**Interview Questions:**

1. Describe your experience as a Physical Therapist and how it has prepared you for a role in quality assurance.
2. How familiar are you with documentation standards in the healthcare industry? Can you provide an example of a time when you identified and corrected documentation errors?
3. Can you explain the importance of adhering to preset qualifications when reviewing patient garment request orders?
4. How do you handle giving constructive feedback to colleagues or team members when their documentation does not meet company standards?
5. In your opinion, what are the key components of effective communication between the Quality Assurance department and therapists?
6. Can you share an experience where you had to balance multiple tasks and priorities within a fast-paced environment? How did you manage your time effectively?
7. How comfortable are you with using document management systems and software for tracking and reviewing documentation? Please provide examples of any systems you have experience with.

Join our dedicated team and make a significant impact on patient care by ensuring accurate and high-quality documentation. If you have a passion for detail, a commitment to excellence, and the skills to contribute to our quality assurance processes, we invite you to apply!

To apply, please submit your resume, cover letter, and answers to the interview questions above. We look forward to reviewing your application and potentially welcoming you to our team.

Hours REQUIRED – 8AM EST – 5PM EST MONDAY – FRIDAY