Quality Assurance Specialist – eCommerce

Job Description:
We are currently seeking an experienced Quality Assurance or Analyst to join our dynamic team. This role is ideal for someone with a deep understanding of Amazon’s marketplace. Your expertise will be pivotal in driving quality of deliverables and maximizing the delivery timelines for our clients’ Amazon stores.

Responsibilities:
Perform comprehensive quality audits on all operational deliverables, including examining accuracy, adherence to established processes, and overall performance. Utilize various tools and software, as needed, to ensure quality standards are met.
Oversee the punctual submission of operational deliverables.
Guarantee that all operational deliverables align with Amazon’s Terms of Service (TOS). Conduct thorough reviews of content to identify any prohibited phrases, trademark logos, or elements that could potentially breach Amazon’s policies.
Assist in securing client approvals for the inclusion of restricted phrases, logos, or any non-compliant elements in operation deliverables, aligning with standard operating procedures (SOPs) and task requirements.
Communicate with account managers regarding operational deliverables, providing feedback and addressing any concerns or requests.

Qualifications:
Proven experience in a Quality Analyst role or a similar position
High attention to detail.
Excellent verbal and written communication skills.
Strong leadership and organizational skills.
Exceptional interpersonal and analytical abilities.
Demonstrated strategic thinking.

We Offer:
A competitive salary package.
Paid vataion time.
13th month pay after 6+ months of employment.
Selected paid holidays.
Opportunities for professional growth and development.
A collaborative and innovative work environment.

How to Apply:
To apply, please send your resume and a brief cover letter detailing your experience with quality assurance. Please include “Amazon QA Specialist” in the subject line.

About Us:
At Fussy Penguins, we specialize in providing top-tier eCommerce solutions, with a focus on maximizing our clients’ success on Amazon. Our team is dedicated to leveraging the latest tools and strategies to ensure our clients thrive in a competitive marketplace.